Brokerage Operations Associate

Who We Are

Evergreen Wealth is led by fintech pioneer, Bill Harris. He ran TurboTax, was CEO of PayPal, and founded Personal Capital, which grew to a $25 billion investment firm. Our mission is to help high-earning, affluent investors attain their financial goals through personalized and tax-efficient investment strategies. As a fee-only fiduciary, we use purpose-built technology to create personalized portfolio solutions while providing responsive advice that meets our clients where they are.

We're a dynamic, early-stage RIA reimagining investment management and financial advice. Our team has deep industry experience across several of the industry's most disruptive companies over the past two decades. Today, our team is committed to leading the next evolution of financial advice - an era focused on net-of-tax results and personalized, responsive financial advice. We believe in two closely held principles: (1) Our clients deserve tailored, actionable advice when they want it (not on some predetermined schedule by us) and (2) It's not about what you earn, it's about what you keep!

About the role

The Brokerage Operations Associate will be instrumental in building and optimizing our operational infrastructure as we scale and in approaching Brokerage Operations differently. This Series 65 licensed professional will complement our existing operations team by bringing deep brokerage expertise, mature judgment, and a data-driven approach to process improvement. You’ll play a critical role in designing systems that allow Evergreen to scale— where every task is questioned: can this be automated?

This is not a traditional ops role. You’ll be a builder, creating processes that are hands-free, data-driven, and intelligently self-correcting, working alongside product and engineering teams to reinvent operations. You'll work independently to ensure seamless execution of all brokerage activities while leveraging technology to create scalable solutions that support our rapid growth.

What you'll do

• Lead the execution and optimization of brokerage operations, including trade settlement, reconciliation, and position management across custodial platforms.
• Build and streamline processes utilizing technology to scale the work - approach this differently, to match our approach to advice. 
• Design and implement data-driven operational processes that scale with our growing client base and AUM.
• Tax Operations, in partnership with our business partners and Product Team 
• Partner with our Advisory Services teams to enhance workflows, identifying automation opportunities and technology solutions.
• Serve as the subject matter expert for brokerage-specific functions, providing guidance on complex operational matters.
• Collaborate with compliance to ensure all brokerage activities adhere to regulatory requirements and internal policies.
• Analyze operational data to identify trends, inefficiencies, and opportunities for improvement.
• Interface with custodians and third-party providers to resolve issues and optimize service delivery.
• Support new product launches and technology implementations from an operational perspective.
• Use data, not anecdotes, to continuously refine systems—analyze operational trends, identify bottlenecks, and build feedback loops for self-improvement.

Qualifications

• FINRA Series 65 license (required).
• 4+ years of brokerage operations experience at an RIA, startup wealth management firm, or fintech company.
• Demonstrated expertise in ACAT processes, trade operations, and custodial relationships.
• Experience in Tax Operations is a bonus 
• Strong analytical mindset with proven ability to use data to drive operational decisions.
• Experience with portfolio management systems, trading platforms, and brokerage technology.
• Track record of working independently while collaborating effectively across teams.
• Exceptional attention to detail and commitment to operational excellence.
• Advanced proficiency in Excel and experience with SQL or similar data analysis tools - bonus points