Specialist, CE Admissions

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Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester.  We embrace our identity as a community college, as reflected in our mission statement.  We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:

• Values intellectual curiosity and innovative teaching

• Is attracted by the college's mission to promote equitable access to educational opportunities

• Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities.

• Focused on student academic achievement and postgraduate outcomes

• Welcomes difference and models respectful interaction with others

• Engages with the community both within and outside of ACC

Job Posting Title:

Specialist, CE Admissions

Job Description Summary:

Serves students in Continuing Education (CE) Admissions and provides specialized reporting and coordinating services with agencies and outside contractors that teach Continuing Education (CE) courses.

Job Description:

Description of Duties and Tasks

1) Provides direct student services to Continuing Education prospective, current, and former students including CE registration and advising.
2) Responds to and/or directs inquiries in person, on the phone, or via email regarding admissions and records matters.
3) Develops, generates and analyzes CE reports for the Texas Higher Education Coordinating Board (THECB).
4) Gathers, complies, and enters data, producing routine and specialized reports and documents.
5) Trains staff at other campuses and locations in CE registration and advising.
6) Assists in coordinating instructional services with agencies and outside contractors.
7) Performs administrative duties for the department in support of faculty, staff, and/or student efforts.
8) Works with Office of Institutional Effectiveness (OIEA) for correction of CE data.
9) May oversee, coordinate and review work of department personnel.
10) May be assigned responsibility for special projects such as scheduling rooms, compiling information packets, creating spreadsheets, charts and graphs, and other projects.

Knowledge

* Knowledge of research and evaluation techniques.
* Knowledge of continuing education programs and needs.
* Office procedures and practices.
* Basic accounting and bookkeeping procedures.
* Data gathering and report generation.
* Customer service techniques.

Skills

* Maintaining an established work schedule.
* Effectively using interpersonal and communications skills.
* Effectively using organizational and planning skills.
* Entering data, maintaining files, and performing clerical duties.
* Maintaining confidentiality of work-related information and materials.
* Establishing and maintaining effective working relationships.

Technology Skills

* Use a variety of spreadsheet, word processing, database, and presentation software.
* May also use social media, work with desktop publishing, and update webpages.

Required Work Experience

* Two years related work experience.

Required Education

* Associate degree
 
Four years of related work experience may substitute for this education requirement