Senior Consultant - Training

Strength in Trust 

OneTrust is the trust intelligence cloud platform organizations use to transform trust from an abstract concept into a measurable competitive advantage. Organizations globally use OneTrust to enable the responsible use of data while protecting the privacy rights of individuals, implement and report on their cyber security program, make their social impact goals a reality, and create a speak up culture of trust. Over 14,000 customers use OneTrust's technology, including half of the Global 2,000. OneTrust currently ranks #24 on the Forbes Cloud 100 list of top private cloud companies in the world and employs over 2,000 people in regions across North America, South America, Asia, Europe, and Australia.

The Challenge

This role begins with delivering OneTrust Professional certification courses and evolves into delivering Expert level courses that serve our clients and partner companies.    

Your Mission

As a Senior Training Consultant you will:

• Deliver virtual instructor led training on the entire OneTrust suite of privacy management enterprise tools to our customers and partners, external audiences. (In-Person Training as Needed) 
• Maintain training content and associated collateral for seasonal software releases and enhancements, as instructed by the Director.
• Partner with Training and Certifications team and SMEs to create new course content as needed across various delivery methods, such as classroom sessions and eLearning modules, etc.   
• Establish yourself as a trusted advisor to all training class attendees and internal stakeholders across Onetrust.   
• Manage and analyze survey data, make suggestions for course iterations; manage certification records, and communicate post-training.   
• Host various webinars and public speaking events as needed.   

You Are

As a Senior Training Consultant, you are tech savvy and interested in learning about different adult learning methodologies and frameworks, genuinely enthusiastic about working directly with customers and partner companies, and capable of learning and facilitating complex technical training.  You are detail-oriented with the ability to set priorities, adhere to deadlines, and be flexible in a changing environment. You are also:   

• Comfortable facilitating virtual instructor led trainings to large groups of people.   
• Organized and confident in your ability to manage large, diverse training audiences.   
• Able to communicate complex ideas into ways that can be easily understood by various audiences.   
• Capable of working on a global team and with global SMEs across Onetrust’s platform.
• Strong entrepreneurial skills to excel in a complex and rapidly evolving environment.
• Be a reliable source for platform updates, releases, and privacy industry news.
• Ability to represent the team with established professionalism and knowledge.
• Strategic thinking, problem-solving, and decision-making capabilities
• Willing to travel, as job requires (Estimated 10%)   

Your Experience Includes 

• Bachelor's degree in Business, Education, Technology, or related field   
• +6 yrs. of relevant experience in technical training, corporate training, client services, or instructional design   
• Experience with Zoom, LMS, eLearning, virtual classrooms, or related platforms   
• Effective customer-facing communication skills   
• Displays genuine enthusiasm for working directly with customers and employees.    
• Excellent verbal and written communication skills, including the ability to chair meetings, host webinars, and present to leadership.
• Ability to build relationships across high level stakeholders in product, marketing, sales, and engineering.    
• Familiarity with ADDIE or Backward Design

Extra Awesome

• IAPP Certifications (any)   
• OneTrust Professional Certification and/or Expert Certifications   
• Experience with LMS, eLearning, virtual classrooms, or related platforms  
• ATD, Training Institute or similar industry certification

 

Where we Work

OneTrust embraces a hybrid working model. Our Working@ OneTrust initiative is our way of clarifying where we hire, how we work together, and where we’re located in that hybrid model.  

The underlying “why” for Working@ is that we are intentional about the culture that we want to create together. That includes bringing teams together, in-person, throughout the year to collaborate, build connections, learn from each other, and celebrate our wins to Finish Stronger.  

We are committed to a flexible approach informed by