Customer Team Leader

Clorox is the place that’s committed to growth – for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. #CloroxIsThePlace

Your role at Clorox:

The Customer Team Leader is a high visibility, fast-paced position that is responsible for setting the strategy and vision for a team of field sales professionals and cross-functional experts to maximize Clorox relationships and business results. This leader will achieve brand and customer objectives by working closely to link the internal business unit (BU) objectives with the Customer plans. The role requires a deep level of influence and negotiation skills to impact joint business plans and investments across multiple demand levers.

Interested but only meet some of the requirements listed? That's okay, we believe a diverse range of backgrounds and ideas are critical to our success. If you are curious and lifelong learner, and are willing to share what you know, we'd love to hear from you.

In this role, you will:

Engage our People as Business Owners

Inspire and encourage team members to take personal ownership of their role and have a clear understanding of the impact on the broader organization. Educate teams and team members on what is required to build and deliver strategic, omni-channel plans. Facilitate connection between customer teams, cross-functional partners and business unit leadership. Lead in the space of inclusion, diversity and belonging.

Drive the Business

Enables profitable growth through leadership and development of strategic omni-plans and direction for the customer/cross functional teams.  Owns the execution of volume, net sales, AMPS and NRM objectives for the Customer teams. 

Customer Planning and Development

Penetrates the Customer and builds relationships with Business Leaders and alignment to long-term (LRP or FY top/bottom) targets. Understands and drives the business planning process.  Delivers Joint Business Plans for the Customer that achieve results and is within the trade budget.

Build Capability to Drive Growth and Eliminate Waste

Ensures team has knowledge and tools to drive growth.  Drives connection between customer team, cross-functional resources and category counterparts.

What we look for:

Strategic Business Leader 

• Works outside the enterprise to learn and generate opportunities that create value for the company
• Creating and nurturing a category strategy and business plan
• Translates external signals and data to create and vision and strategy
• Strong Financial Acumen
• Active in managing their careers from a development perspective, rewarding to deal and work with, and are good stewards organization.

Management Experience

• Ability to lead a multi-functional group and get things done through others (category, insights teams, logistics, shopper marketing)
• Build and maintain high-performing teams, and drive those teams toward organizational success.
• Set clear expectations and priorities that provide focus
• Strong understanding of the enterprise and ach functions role

Strong negotiation skills 

• Ability to recognize and drive good growth  
• Applies sound judgement and moves forward with confidence despite ambiguity or imperfect information
• Ability to assess stakeholder needs/environmental awareness

Workplace type:

This opportunity will require 3 days in the Bentonville, AR office. For internal applicants, current remote employees are eligible for consideration.

Our values-based culture connects to our purpose and empowers people to be their best, professionally and personally. We serve a diverse consumer base which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us. That’s why we foster an inclusive culture where every person can feel respected, valued, and fully able to participate, and ultimately able to thrive. Learn more.

[U.S.]Additional Information:

At Clorox, we champion people to be well and thrive, starting with our own people. To help make this possible, we offer comprehensiv