Medical Coding Manager

Location: Madison,Wisconsin,United States

At Elevate Medical Solutions we believe that a company is only as good as its people.  We are a mission & values-driven company that hires motivated individuals looking to have a direct impact in the medical coding industry.  We recognize and understand some of the challenges and feelings of isolation that can come with remote work, so we've dialed in on what makes working remotely successful for our valued employees.

Duties/Responsibilities:

Client Relationship Management 

·       Serve as a primary contact for coding client relationships 

·       Manage client issues related to contracts and deliverables.  Escalate urgent issues or those with potential monetary impact to President, RCM Solutions. 

·       Facilitate the client implementation process in a timely manner to ensure communication is maintained and deadlines are met 

·       Manage the monthly internal and onboarding quality process.  Provide quality reports to clients based upon contractual agreements or internal requirements. 

·       Review of monthly invoices for accuracy. 

            Coding Operations 

·       Maintain and promote coding compliance 

·       Managing productivity, ensuring expectations are met and maintained 

·       Daily monitoring of staffing to ensure adequate coverage and that all coders are working their committed hours productively 

·       Hiring the correct expertise for each position needed 

·       Assist in initiating and maintaining coder access and project training 

·       Assist in quality assurance and/or coding efforts, where necessary to meet client’s needs 

·       Coordinates coding solutions for challenging coding scenarios 

·       Ensure software and tools remain up-to-date 

·       Prepares reports- monthly/quarterly business reviews and anything needed for regular call cadence 

·       Maintaining accurate monthly/yearly forecasting. 

·       In partnership with other Coding Operations leaders, set standards for team and continuously evaluate opportunities for streamlining and enhancing policies and procedures.

  Required Skills/Abilities 

• At least one relevant coding credential is required.  Specifically, CPC, CCS, RHIA or RHIT.

·       Prior experience managing a team of staff 

·       Ability to work in a performance-driven environment: a proactive, results-driven and goal-oriented approach 

·       Strong investigative skills with the ability to think “outside the box” 

·       Demonstrates ability to learn and apply technical and scientific product-related information in a consultative manner 

·       Exceptional oral and written communication skills with the ability to communicate effectively with Elevate Leadership, Clients and Staff 

·       Energetic, confident, self-starter with the ability to work independently and thrive in the dynamic environment of a growing company 

·       Detail-oriented, with strong time management and planning skills to effectively meet deadlines 

·       Proficient in Microsoft Office programs (Teams, Word, PowerPoint, One Note and Excel)