Sr. Manager, Partner Success

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

The Global Partner Organization is passionate about developing partnerships that accelerate innovation and growth with Industry differentiation, expanded reach and customer success. This is an outstanding opportunity to be part of the team that is driving a rapid and global change of paradigm, to adopt a modern ecosystem and implement a unified and global partner strategy with local flavor, with cross-functional engagement in programs, systems, processes and people.

About the Role

 The Global Partners Organization (GPO) is hiring a Sr. Manager, Partner Success to join our diverse team.  The Sr. Manager, Partner Success will build and lead a team of Workday functional and technical experts that serve as a guide and subject matter authority to our new and existing partners.  The Sr. Manager, Partner Success and their team will partner closely with the Partner Management and our Customer Experience organizations to develop approaches to enable our partners to build their practice with speed.  You will support executive level expectations by identifying key trends and themes for improvement areas in our partner ecosystem relative to enablement speed and develop approaches to strategically address them.  We’re looking for someone who can lead in a fast-paced software-as-a-service company and can easily adapt in an environment that changes rapidly.  In this role, you will:

• Serve as the lead advisor on Services Partner Certification, Authorization & Practice Build Guidance practice including approaches to streamline the partner experience while ensuring quality outcomes

• Develop New Offering Launch and Product Enablement Strategies for Partner enablement

• Develop and Deliver Partner CoE Enablement & CoE Delivery

• Develop and Deliver Functional & Technical Assistance offerings to our partners in partnership with Customer Experience 

About You

Basic Qualifications

• 4+ years in a leadership role working in enterprise technology service delivery.

• 5+ years of experience working with or for services to building a services practice.

• 5+ years experience deploying Workday HCM, Payroll, Financials or similar implementations.

Other Qualifications

• Expert at building deep trust and influencing at the senior leadership level.

• Strong communications skills (written and verbal) and attention to detail.

• Strong multi-tasking, analytical, and teamwork skills.

• Highly organized and detail oriented with a demonstrated use of planning strategies and tactics.

• Ability to work independently, multi-task effectively and thrive in a fast-paced, multifaceted environment

• Capable of building positive relationships across multiple teams and time zones.

• Ability to analyze data, reports and dashboards and an eagerness to “dive in” and formulate new insights on how to better support partners.

• Bachelor’s degree or relevant work experience required. 

• Experience navigating highly matrixed environments

• Excellent organizational, mentoring, and communication skills.

• Passion for customer and partner success.

Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locatio