Senior Account Director

Company Description

We Dream. We Do. We Deliver.

Merkle is a leading data-driven, technology-enabled, global performance marketing agency that specializes in the delivery of unique, personalized customer experiences across platforms and devices. As a full-service, data-driven customer experience transformation, we partner with Top 500 companies in the DACH region and in Eastern Europe. Originally from Switzerland, Merkle DACH was created out of a merger between Namics and Isobar - two of the leading full-service digital agencies.

Our 1200+ digital enthusiasts are innovating the way brands are built, through providing expertise in Digital Transformation strategy, MarTech platforms, Creativity, UX, CRM, Data, Commerce, Mobile, Social Media, Intranet and CMS. The Merkle brand is the largest brand within the dentsu group, who shares with us a network of over 66,000+ passionate individuals in 146 countries.

Are you ready to push the boundaries of digital change and join a growing team with an amazing work environment?

If yes, we are growing our Account Management | Sales team and we are searching for our new colleague to join us as a Senior Account Director based in our Vienna office. This position is ideal for someone who wants to take direct accountability, responsibility and dedicated growth working with one of the largest Salesforce users providers globally! You will be rewarded and will get out of it what you put in!

Job Description

• At least 5+ years of senior level account management experience.
• Proven track record in expanding key sales areas in a high demanding client or business.
• Open minded, extremely communicative with high level of interfacing skills.
• Experienced negotiator, ability to acquire new business growth commercial and/or software solutions.
• Self-starter, pro-active, confident.
• Detail-oriented, well-organized, persistent and target driven.
• Process orientated
• German - Native level
• English - Fluent

Qualifications

• Able to take full ownership, work closely with our client to ensure future growth/expansion.
• Coordinate activities across business and delivery streams where needed.
• Be the main point of contact for the client and oversee all revenue streams.
• Stakeholder Relationship Management – knowing who & when to contact.
• Understand key points within the client to present direct and personally when needed.
• Salesforce services, penetrating and expanding the client’s needs.
• Not afraid to take responsibility, ask questions, making direct contact to stakeholders.

Additional Information

With us, you will become part of:

• An international team, where you can gain new/relevant experience
• A dynamic environment where you will never happen to fall into a routine work
• Possibility to grow
• Start-up agile atmosphere
• Friendly international team of creative minds 

And we offer even more!

• Laptop and Mobile (private use also).
• Cafeteria of benefits to choose from – life insurance, pension insurance, Edenred Cafeteria and more are coming
• Home Office three days per week
• Flexible working hours
• 5 training days per year
• Leadership trainings & forums
• Yearly pass for Vienna (Wiener Linien Jahreskarte)
• ÖBB Vorteilscard for business trips
• Ideal public transport connection (U2)
• Massages during working hours
• Mediclass membership
• Discounts on myClubs offerings
• 10 hours of counselling by a Personal Coach
• Corplife Mitarbeiterwelt membership with 5€ starting balance
• Modern office space with fully equipped kitchen and rooftop and an amazing view
• International bonus program
• Birthday & Anniversary presents

The Salary range starts at €60,000/ year and can increase based on your skills and experience for the position in question following the application/interview process.

Diversity & Inclusion

Merkle does not discriminate against job applicants on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Experience stipulated in this job description serves as a guide only and all applications will be considered on their merits, irrespective of experience.