Concession Stand Supervisor- Circuit of the Americas

Circuit of The Americas (COTA) is a 365-entertainment destination for world-class events located in Austin, TX. The sports and entertainment portfolio at COTA is unmatched in the country with Formula 1 US Grand Prix, NASCAR, and MotoGP attracting global fans during championship races on the famed Circuit and LiveNation producing over 30 headline concerts every year at the Germania Insurance Amphitheater.

Proof of the Pudding, operator of COTA Concessions, is looking for team members that will be responsible for various concessions operations at COTA’s many events. The ideal candidate has experience leading a concessions team, is a hands-on worker, and has strong understanding of concessions operations and equipment.

essential duties and responsibilities

• Oversee multiple concessions outlets during an event, leading the concessions hourly employees in your designated zone, being the point person to order more product and food supplies
• Ability to work with new team members week-to-week to provide excellent customer service in a fast-paced environment.
• Manage personnel for multiple concession stands ensuring hot food is hot, cold beverage is cold, and speed of service while maintaining a safe environment.
• Delegate tasks in an upbeat and courteous manner.
• Following up with Concession Stand Leads and team members, to coach them on-the-job while understanding there is not a one-size-fits-all method.
• Communicate inventory needs to warehouse for transport as needed.
• Troubleshoot POS system, Square, issues in a quick and efficient manner.
• Oversee food preparation at the concession stands occurs while practicing and abiding by local and state food safety laws.
• Checking with Concessions Lead to ensure the completion of cleaning & sanitizing checklists, time-temperature logs, inventory counts, cash management, and other functions.
• Attending each event to ensure execution runs smoothly from the set-up to the break-down. 
• Executing monthly inventories. 

 Performs other related duties as required.

Education and/or Experience:

• High School diploma or equivalent preferred
• 2+ year experience leading a food service team, concessions leadership is preferred. 
• ServSafe Certified preferred.

Specialized Qualifications:

• Must have previous concessions experience with progressing responsibilities.
• Strong Customer Service skills with the desire to go above and beyond, providing excellent service to our customers.
• Strong leadership skills.
• Ability to communicate effectively via radio/walkie-talkie
• Effective communication skills with both team members and guests.
• Someon