Director of Special Projects

Description

CPIhealth is a multidisciplinary team dedicated to providing compassionate and comprehensive care to individuals experiencing chronic pain. With state-of-the-art facilities, advanced technology, and a collaborative environment, we offer a platform for healthcare providers to excel in their specialties while making a profound difference in the lives of those we serve. 

As you consider your next career move, we invite you to join us in redefining pain management through innovation, expertise, and a commitment to improving patient outcomes. Together, we can shape the future of healthcare and positively impact countless lives.

The Director of Special Projects will lead and manage high-impact, cross-functional initiatives. This role is essential in driving innovation, improving operational efficiency, and fostering collaboration across departments. The ideal candidate will possess strong leadership skills, project management expertise, and a proven track record of successfully executing complex projects from inception to completion.

Essential Functions

Project & Department Leadership:

• Oversee the planning, execution, and delivery of special projects that may include Post-merger Integrations, process improvements initiatives, and strategic partnerships
• Serve in interim departmental leadership roles over shared services departments during periods of transformation or transition
• Oversee high-priority, non-routine projects as directed by the CEO and COO of the organization
• Develop comprehensive project plans that outline scope, objectives, timelines, and deliverables
• Ability to lead and manage 3rd party vendors and internal teams
• Support major transformational initiatives such as workflow standardization and operating model implementations

Strategy Development and Analytics:

• Collect and analyze data to inform project decisions and track performance
• Utilize Excel, the Tableau Suite, and other analytical tools to analyze and visualize data in support of C-suite decision-making
• Conduct research and analysis of complex analytical questions, develop recommendations, and implement initiatives
• Facilitate and develop Board and Executive level communications

Process Improvement:

• Comfortable driving standardization, efficiency and scalable processes through a systematic design process (e.g. Lean Six Sigma or similar methodology)
• Ability to mentor and teach team members about developing standards and SOPs for continued scaling
• Identify opportunities to improve efficiency through the use of automation and technology where appropriate

Requirements

• Bachelors Degree, required. MBA, MHA or related Masters, preferred.
• At least five years related experience. Management consulting experience a plus.
• Strong organizational, communication and analytical skills.
• Excellent judgment and ability to maintain confidential and meticulous records.
• The ability to contribute in a team environment and to provide excellent customer service while maintaining a positive attitude.
• The ability to work independently, meet internal and external deadlines and produce a consistently high-quality product.
• Proficient with all Microsoft Office programs, particularly Excel, Word, and PowerPoint.
• Experience with data visualization tools like Tableau, Power BI, or Looker.
• Experience with tools like Asana, Smartsheet, Monday.com, or similar for project tracking.
•  A curious mindset, strong attention to detail, and a bias toward action.