Sr. DevOps Engineer – Linthicum, MD

Sr. DevOps Engineer – Linthicum, MDAbout us Creative Information Technology Inc (CITI) is an esteemed IT enterprise renowned for its exceptional customer service and innovation. We serve both government and commercial sectors, offering a range of solutions such as Healthcare IT, Human Services, Identity Credentialing, Cloud Computing, and Big Data Analytics. With clients in the US and abroad, we hold key contract vehicles including GSA IT Schedule 70, NIH CIO-SP3, GSA Alliant, and DHS-Eagle II. Join us in driving growth and seizing new business opportunities.Role and Responsibilities   The Platform Operations team shall be responsible for ensuring the reliability, integrity, and governance of the enterprise platform by managing incident response, change control, operational readiness, and compliance frameworks. This team serves as the authoritative body for operational governance and technical risk management across the cloud-hosted environment.  Minimum Qualification

• Bachelor’s degree from an accredited college or university with a major in computer science, information systems, engineering, business, or a related scientific or technical discipline.
• Must have at least five (5) years of experience in engineering, systems analysis, design, and programming.
• Experience supporting production operations of complex platforms in a cloud or hybrid-cloud enterprise environment;
• Strong analytical skills for investigating system behaviors, identifying root causes, and implementing efficient technical solutions.
• Experience supporting platform operations for large-scale or government-based enterprise systems;
• Proficiency in writing technical documentation and implementing knowledge-sharing practices within platform operations; and
• Familiarity with ITIL or DevSecOps practices and using tools like JIRA, ServiceNow, or Splunk for tracking incidents and system performance.