Sales Training & Enablement Associate

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Position Summary: 

The Sales Training & Enablement Associate is a member of the Sales Enablement team within the Sales organization.  This role is primarily responsible for aiding in the design, development,  and delivery of learning experiences and resources for sellers. These resources will either prepare sellers for their new roles or serve as ongoing enablement programs that ensure they remain current and confident once they are established in their role.  The Sales Training & Enablement Associate will partner and support the Sales Enablement team in assessments to ensure knowledge transfer has occurred.  They will also provide support in evaluating program impact and effectiveness, and reporting out on that impact to stakeholders.    

Essential Functions (Duties and Responsibilities):  

• Partner with Sales Enablement Senior Manager to develop a deep understanding of the job responsibilities, skills, competencies and knowledge required for key roles within the Sales organization and how success in the role will be measured 

• Support the development and update of a compelling new hire onboarding program and/or ongoing enablement programs with clear learning objectives, lesson plans, a mix of learning and practicing experiences, and a strategy for attendee assessment 

• Support the development of compelling program materials and learning experiences leveraging a mix of modalities including instructor-led, virtual and digital 

• Partner with Instructional Designer to develop digital training programs that meet defined requirements   

• Deliver training and enablement programs partnering with SMEs as required. 

• Serve on a multi-person sales enablement team, immersing in a train the trainer program and executing the program itself when applicable. 

• Develop attendee assessment and certification strategy  

• Develop and deliver program evaluations and derive insights that inform ongoing program development and delivery 

Education & Experience Required:  

• Bachelor’s Degree 

• 1-2 years of experience in a sales training and enablement role; experience in the healthcare IT industry and/or an athenaOne sales role preferred 

• Experience in Learning & Development a plus 

• Experience in a highly client-focused fast-paced environment preferred 

• Experience supporting the roll out of both “soft” and “hard” skill training modules 

Knowledge & Skills:   

• Fundamental knowledge of healthcare IT products, including the ability to deliver a compelling value-focused demonstration 

• Have a natural inclination to assist, coach, and transfer knowledge to team members 

• Project Management fundamentals with ability to manage multiple projects and tasks simultaneously 

• Ability to conduct thorough needs analysis to scope program development 

• Presentation and facilitation skills 

• Strong communication skills with a talent for effectively delivering constructive feedback   

• Excellent organizational and time management skills 

For candidates located in California, Colorado, New York City, and Westchester County (NY), please visit the following link for pay range information:  

California: https://www.athenahealth.com/salary-range/ca-nontech-associate  

Colorado: https://www.athenahealth.com/salary-range/co-nontech-associate  

New York: https://www.athenahealth.com/salary-range/ny-nontech-associate 

About athenahealth

Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.  

What’s unique about our locations? 
From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together. 
 
Our company culture might be our best feature. 
We don't take ourselves too seriously. But our w