Director of Underwriting - In Office, Hybrid or Remote

Company Description

At Longbridge, we love seniors and we’re passionate about helping them unlock the power of one of their greatest assets—their home equity.

As a leading provider of home equity solutions for seniors, we’re committed to helping older homeowners make the most of what they’ve worked hard to build, so they can live the retirement they imagined.

And we don’t just do it well, we do it really well. With an “Excellent” rating on Trustpilot and over a thousand customer testimonials, we’ve earned a reputation for making it easy and stress-free to access home equity—with guidance every step of the way.

But it’s not just our customers who love us—our team does, too! We’ve been named a Great Place to Work® three years in a row because we believe that when people enjoy what they do and where they do it, everyone wins.

Why Longbridge?

At Longbridge, we don’t just offer jobs, we offer careers that grow with you. Here’s why you’ll love being part of our team:

• Grow With Us – We’re big believers in investing in our people. From top-notch training to clear career paths, we support your professional growth every step of the way. Plus, we love promoting from within—because when you succeed, we all do.
• A Culture That Clicks – We work hard, but we have fun doing it! Whether it’s team-building events, friendly competitions, or just an atmosphere of open communication and collaboration, we make sure work feels less like “just work.”
• Benefits That Have Your Back – We’ve got you covered with best-in-class health plans (medical, dental, vision, HSA, and FSA), generous PTO, paid holidays, company-paid life insurance, and a competitive 401(k) match. Because taking care of our team is just as important as taking care of our customers.

If you’re looking for a place where your work truly makes a difference, we’d love to have you on board. Apply today and let’s do great things together!

Job Description

General Responsibilities:

The Director of Underwriting is a critical leadership position on our management team  responsible for  overseeing the underwriting processes within Longbridge Financial (“LBF”). This vital role involves developing and implementing strategies to enhance and improve our underwriting processes, managing risk to our tolerance level,  and helping to ensure the department and its practices are  compliant with applicable rules and regulations. The Director also leads and manages our underwriting team, and works to foster strong relationships with other LBF departments. 

Primary Job Duties:

• Responsible for developing tools and techniques, conducting analyses of business data and trends, reporting on and monitoring key underwriting performance metrics, and the communication of these results to your management team and or Sr. Management.
• Engage on strategic initiatives to ensure optimal underwriting outcomes, including the identification of opportunities and recommendations to improve underwriting results.
• Develop process steps, job aids, training materials and underwriting conditions in support of underwriting objectives.
• Effectively communicate risk, issues and escalate appropriately.
• Monitor results of internal/external audits
• Develop staffing & capacity model to ensure appropriate staffing to reach defined goals.
• Responsible for creating an environment, processes and procedures that are compliant with HUD and investor requirements as well as all laws and regulations with a focus on fair and responsible lending.
• Lead a team of Underwriting Managers and 20-40 Underwriters
• Further develop Jr. Underwriter training program and maintain a team of 3-5 junior underwriters.
• Work with managers and supervisors on team retention
• Ability to identify and resolve complex underwriting issues. 
• Strong interpersonal skills
• Demonstrated ability to build and maintain relationships with internal and external stakeholders. 
• Experience coaching, managing remote employees, hiring, performance management and termination process

Qualifications

Experience and Skills:

• At least 10 years of residential mortgage underwriting experience, with no less than 5 years in leadership position(s)
• Experience building and scaling a team of underwriters and other related professionals
• Extensive knowledge of HECM Reverse, and Proprietary mortgage programs is highly desirable
• Ability to work autonomously
• Demonstrated ability to  make decisions on credit exceptions
• Excellent organizational