Senior IT Engineer, IAM (McLean, VA)

Company Overview

ID.me is a high-growth enterprise software company that simplifies how people prove and share their identity online.  The company empowers people to control their data through a portable and trusted login, which means they don’t need to create a new password when visiting sites that have the ID.me button.  ID.me’s digital identity network has over 117 million registered members, and is used by fourteen federal agencies, agencies in 30 states and over 600 corporations for secure identity proofing and verification.

ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. In addition to helping people control their credentials and data, the company’s “No Identity Left Behind” initiative strives to expand digital access and inclusion for all people. The company offers multiple pathways to identity verification – online self-serve, live video chat agents, and in person.  ID.me is passionate about building a robust identity network that does not compromise access for traditionally underserved groups.

ID.me has received numerous awards including Deloitte’s 2023 Technology Fast 500, Washington Business Journal’s Fastest Growing Companies, Entrepreneur Magazine’s 100 Brilliant Companies and Wall Street Journal’s Startup of the Year finalist.  In recent quarters, ID.me announced it raised $132 million in Series D funding, led by Viking Global Investors with participation from CapitalG, Morgan Stanley Counterpoint, FTV Capital, PSP Growth, Auctus Investment Group, Moonshots Capital, and Scout Ventures. ID.me’s most recent round brings the total investment in ID.me to over $275 million since its founding in 2010.

*** This role is based in McLean, Virginia. Relocation assistance offered ***

Role Overview

ID.me is looking for a highly skilled and motivated Senior IT Engineer specializing in Identity and Access Management (IAM) to join our dynamic IT team. In this critical role, you will be responsible for designing, implementing, and managing our IAM solutions to ensure secure and efficient access to our technology resources. You'll play a key role in safeguarding our company's systems and will work closely with various departments to understand their access needs, making sure that the right people have the right access to the right resources at the right times. If you are passionate about innovation with a track record of excellence in Identity and Access Management, we would love to hear from you.

Responsibilities

• Design, deploy, and manage IAM solutions that support the company's technology infrastructure.
• Work with security and IT teams to develop strategies and plans for secure user access, including multi-factor authentication, single sign-on, identity federation, and access management.
• Conduct regular system audits to ensure compliance with the latest industry standards, regulations, and best practices.
• Collaborate with various departments to understand access needs, ensuring that IAM solutions meet business requirements while maintaining security and compliance.
• Respond to IAM-related incidents and provide expert guidance and support in resolving them.
• Develop and maintain documentation for IAM systems, policies, and procedures.
• Coach other members of the organization on the best practices that should be followed in identity and access management.
• Stay up-to-date with the latest in security technology trends and IAM best practices, and recommend improvements to existing processes and technologies.

Qualifications

• Bachelor’s Degree in Computer Science, Information Systems, or equivalent work experience.
• 5+ years of experience in IT, with at least 3 years focused in an IAM role.
• Strong understanding of IAM principles, technologies, and best practices, including directory services, SSO, MFA, RBAC, and least privilege access.
• Experience with IAM tools and platforms, such as Okta, Microsoft Azure AD, or similar (configuration & architecture).
• Familiarity with programming or scripting languages (e.g., Python, Powershell) for automation of IAM tasks
• Knowledge of relevant compliance frameworks and regulations (e.g., FedRAMP, GDPR, SOX, HIPAA).
• Excellent problem-solving skills and the ability to work in a fast-paced, evolving environment.
• Strong communication and collaboration skills, with the ability to explain complex IAM concepts to non-technical stakeholders.
• Familiarity with version control systems.
• Strong analytical and critical thinking abilities to troubleshoot complex issues and devise innovative solutions.
• Abili