Employment Type:

Full time

Shift:

Rotating Shift

Description:

The Services Support Tech will be a function as a member of the ancillary staffing pool focused on providing remarkable customer and patient service in various areas, which may include: Food Services, Central Transport, and Environmental Services.

Colleagues must maintain competencies to support assignments throughout the hospital.

 

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

1. Provide support services for daily balancing of staff within each team. May be assigned to various duties based on staffing, high demands or other special needs and may be reassigned to another function during the same shift if a need arrives

 

 Duties Overview:

 

Environmental Services: Provide a safe, clean and sanitary environment for patients, visitors and staff. Performs a variety of departmental functions and tasks primarily focused on repetitive cleaning and sanitation following established department and hospital policies; using safe work practices and following state and federal regulatory compliance guidelines.

• Performs daily cleaning and disinfecting procedures for discharge, office, clinical, patient and other hospital areas utilizing prescribed techniques, equipment and cleaning chemicals.

• Must be able to work continuously at a vigorous pace and have physical abilities to dismantle beds and other equipment for disinfection process. Must have demonstrated ability to perform tasks at a high quality and productivity level.

• Maintain for overall cleanliness of trash storage rooms, staging areas for trash and compactor area in internal and external areas of the hospital.

 

 Food & Nutritional Services: In accordance with defined procedures and established schedules, performs a variety of related duties in one of the following specifically assigned areas: Cafeteria, Catering, Cold Food Preparation, Trayline, and/or Dishroom. Maintains work area(s) in a clean and orderly condition.

• Sets up and/or serves food to customers in accordance with 1 established serving standards.

• Assembles patient food trays and nourishments, providing appropriate hot or cold foods as previously

 

ordered by Personal Nutrition Assistant (PNA), dispensing beverages and necessary condiments on trays in

accordance with individually prescribed menus. Also, prepares and places basic cold food, and in doing so,

portions, counts, and weighs food items according to established procedures.

• Performs cashiering duties such as operating cashier equipment, entering appropriate amounts of food items,

totaling purchases, collecting and returning appropriate money to customers.

Patient Transport: Transports patients to and from various locations safely and in a professional, courteous and timely manner. Maintains transportation equipment according to department standards for cleanliness and proper functioning.

• Greets patients pleasantly and with respect. Explains purpose of patient transport. Communicates with a

 

variety of hospital personnel and family members in order to relay appropriate information regarding patient

transport. Answers questions that are within their scope of responsibility and directs other questions to the

appropriate sources.

• Prioritizes patient transports and resolves associated patient care issues according to established policies and procedures. Transfers and transports patients independently to and from various locations within

 

specified departmental productivity standards, using appropriate body mechanics techniques consistently

(seeking assistance as necessary). Also maneuvers patient transport related equipment/supplies (i.e., chest

tubes, oxygen tanks, foley bags, medication pumps and various machines) within established guidelines.

• Uses appropriate infection control and isolation techniques. Reports isolation precautions to departmental

 

staff when not noted on requisition and when appropriate.

Responsibilities Overview:

• Reports for work on time, appropriately dressed in uniform (including Hospital issued technology) and ready to work in assigned area.

• Communication Devices: Uses SJMO issued technology, software, passwords to ensure colleague has c