Lead Medical Social Worker - Bronson Battle Creek

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Location

BBC Bronson Battle Creek

Title

Lead Medical Social Worker - Bronson Battle Creek

Under general supervision from the manager and/or director, and in accordance with the policies and guidelines established within the organization and individual unit, the lead medical social worker's priority is to function as leader over the medical social work staff to oversee the delivery of social work services to all medical areas of the hospital to a variety of patient populations. Oversees direct intervention with patients and families in such areas as mental health, suicide, domestic violence, sexual assault, child/adult abuse/neglect, death/grief, crisis intervention, advocacy and substance abuse. Assists staff with intervention for families and patients for discharge planning, etc. and liaison with physicians and management, providing continuity of leadership day-to-day. The lead medical social worker acts as a role model, mentor, coach and resource person to staff to ensure all unit standards are maintained and to encourage a team environment. The lead medical social worker is involved in assisting managers in attracting, developing, maintaining, and retaining qualified staff members. Duties may include assisting with hiring, orientation, problem solving, employee coaching, and staffing. In addition to duties involving unit personnel, the lead medical social worker serves as a contact for internal and external customers. He/she is responsible for maintaining a safe environment of care, which fosters positive customer service and meets all quality standards, implementing new and monitoring ongoing processes. This role provides opportunity for leadership succession. The lead medical social worker oversees the coordination of patient's transitional plan of care and ensures patients move from the acute care setting to the next appropriate level and place of care i.e. psychiatric facilities, substance abuse treatment, etc. This includes ensuring and facilitating the achievement of quality, clinical and financial outcomes, negotiating, procuring, and coordinating services and resources needed by the patient/family, and intervening at key points for individual patients. The lead medical social worker collaborates with performance improvement teams to address and resolve patterns in aggregate variances that have a negative quality/cost impact and creates opportunities to enhance outcomes. Employees providing direct patient care must demonstrate competencies specific to the population served.

Master’s degree in Social Work and 3 years of experience in an acute care hospital setting required

Formal or informal leadership experience preferred

Must complete the internal leadership pathway as defined by Bronson’s Center for Learning

Additional education/experience may be required depending on department

Current Social Worker license in good standing with the state of Michigan required

• Ability to utilize word processing, spreadsheet, presentation programs, databases, and other software relevant to the job

• Requires excellent communication skills and a positive customer relations orientation

• Positive conflict management skills and a persuasive style will be essential to the success of this position

• Demonstrates effective problem-solving and critical thinking in care for patients during transitions of care

• Regularly utilizes effective negotiation and conflict resolution skills as needed

Work which produces levels of mental/visual fatigue which are typical of jobs that perform a wide variety of duties with frequent and significant uncontrollable deadlines.  Work may include the operation of and full attention to a personal computer or CRT up to 40 percent of the time.  Involves considerable standing or walking, regular lifting of light-weight objects (i.e., 20 pounds or less) and assisting with heavier tasks such as assisting in lifting and moving patients. Minor straining or fatiguing positions must be assumed, and some fatiguing physical motions are required.

• Assesses the nature of the crisis and the immediate social/emotional needs and strengths of the patient and family in order to provide appropriate intervention. Performs further assessment/interview with patient and/or family when indicated.

• Identifies problems surrounding the crisis situatio