Service and Inspection Account Executive

South Western Communications

South Western Communications, SWC, is one trusted source for communication, physical security and life safety solutions to meet the needs of Healthcare, Education, Detention and Commercial customers. We utilize a consultative approach to conduct an in-depth needs analysis, enabling our customers to fulfill their mission critical processes. We continuously research and select only the best-in class product collection. We utilize these products to create an integrated solution with your goals and needs in mind, ensuring satisfaction and flawless integration. At SWC, we strive to exceed your expectations and invest the time and resources into every job because we care about our customers.


Job Title: Service and Inspection Account Executive
Job Summary
The Hybrid Sales Representative is responsible for supporting the service department by generating accurate quotes for access control and video surveillance systems while also driving new business through fire alarm inspection sales. This role is ideal for a proactive, customer-focused professional who can balance technical quoting expertise with relationship-driven sales. The position offers a mixture of remote, and in-person work to meet client and company needs.
Key Responsibilities
Quote Generation for Service Department (50%)
• Collaborate with the service department to develop accurate, competitive quotes for access control and video surveillance systems.
• Respond to incoming client inquiries, gather requirements, and prepare timely quotes.
• Ensure all quotes adhere to company pricing guidelines and technical standards.
Fire Alarm Inspection Sales (50%)
• Identify and pursue new fire alarm inspection contracts with businesses, property managers, and other prospective clients.
• Prepare inspection estimates for recently completed projects, ensuring accuracy and compliance with applicable codes and standards.
• Conduct client meetings—both in-person and virtual—to present services and secure agreements.
Relationship Building
• Build and maintain strong client relationships through regular follow-ups, site visits, and virtual communications.
• Represent the company at industry events, trade shows, and networking opportunities to generate leads and expand brand presence.

Pipeline Management
• Use CRM tools to track leads, quotes, and sales activity, ensuring a well-organized and transparent sales pipeline.
• Provide regular updates to management and the service department regarding quote status and new business opportunities.
Market Awareness
• Stay up to date on industry trends, competitor offerings, and emerging technologies in access control, video surveillance, and fire alarm systems.
• Apply market knowledge to strengthen sales strategies and identify new opportunities.
Qualifications
• Proven experience in sales, preferably within security, life safety, or related industries.
• Strong knowledge of access control, video surveillance, and/or fire alarm systems.
• Excellent communication, presentation, and negotiation skills.
• Proficiency with CRM platforms and Microsoft Office Suite.
• Ability to work independently, manage multiple priorities, and travel as needed for client meetings.

Management has the right to revise this description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason as outlined in the Team Member Handbook or other written agreement.


Management has the right to revise this description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason as outlined in the employee manual or other written agreement.