Manager - Production Support Engineering

Job Posting Start Date 09-11-2025 Job Posting End Date

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

Purpose:    
Directs activities of personnel engaged in the troubleshooting, repair and maintenance of manufacturing equipment that attain goals consistent with quality, cost and delivery. 

Principle Accountabilities: 
•    Lead a production support engineering team including 4 supervisors and 100+ technicians supporting a 24/7 manufacturing operation
•    Direct daily department activities to maximize equipment utilization and support production needs. 
•    Establish preventative maintenance schedules.  
•    Forecast operating costs of department and direct preparation of budget requests.
•    Review and establish manpower resource requirements based on equipment and production planning
•    Coordinate maintenance activities with other functional groups such as engineering and operations.  
•    Selects and develops personnel to ensure the efficient operation of the departmental function.  
•    Administer safety programs that provide a safe and clean workplace for employees.
•    Generates maintenance logs and other operations metrics.
•    Develops, maintains and supports training programs for technicians
•    Develops and maintains relationships with technical schools to support apprenticeship programs
•    Provide regular reporting to management on team KPIs, training and hiring plans. 
•    Drive continuous improvement in the department.
•    Deliver presentations to customers, e.g. hiring strategies.
•    Represent Flex as a hiring management liaison with technical schools. 

Required (MUST-HAVE) Qualifications:
•    BS in engineering – OR - equivalent experience (see below):
•    Minimum of 3 – 5(+) years of engineering management experience from highly-regulated, technology-based manufacturing companies in ANY of these industries: medical device, automotive, pharmaceutical, food and beverage, etc.
•    Management experience must include the following: leadership of engineering and/or manufacturing technicians, coaching/mentoring/career development, hire-fire, delegating workloads, disciplinary actions, etc.   
•    Experience with strategizing / balancing headcount for multiple manufacturing sites.  
•    Must have strong knowledge of automation systems and tools: e.g. robotics, Vision systems (e.g. Cognex, Keyence), material handling, ASRS, Conveyors, PLC, HMI, Pick-Place-Pack, Inspection/Test methods.
•    Excellent communication (verbal and written), interpersonal and presentation skills, are all musts. 

Ideal/Nice to Have Qualifications:

•    Minimum 3 years above work experience from medical device manufacturing company and/or similar contract manufacturers (i.e. highly regulated manufacturers with high-speed assembly or high-speed processing equipment). 

JT05
AA01
MS14
CC11
 

What you'll receive for the great work you provide:

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement

Pay Range (Applicable to Illinois)

$119,300.00 USD - $164,100.00 USD Annual

Job Category

Production Engineering

Is Sponsorship Available?

No

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).