Pharmacy Technician

Description

 Our patient’s health, compliance, and satisfaction are the most important factors to us. As a Pharmacy Technician, you are responsible for demonstrating the highest standard of patient quality care –supporting the pharmacy team’s ability to promptly, safely and accurately fill patient’s prescriptions while providing a caring service that exceeds our patient’s expectations.

Responsibilities:

· Assist the pharmacist with serving patients and maintaining the pharmacy department

· Sterilize surfaces and equipment and prepare the pharmacy for opening.

· Greet customers and answer questions.

· Receive prescriptions and check their validity.

· Process prescriptions electronically and ensure all information is complete and accurate.

· Resolve issues when they arise (e.g., rejected insurance claims).

· Select the appropriate medicine and measure dosages to fill prescriptions.

· Sort, stock, label medication and monitor inventory.

· Undertake administrative tasks (e.g., Record-keeping) as assigned.

· Comply with all security measures and quality standards and activities.

· Keep abreast and stay current with HIPAA, HITECH, and FWA credentialing.

· Assist Pharmacist with clinical and non-clinical operations and document and report any issues per quality to the Pharmacist as appropriate.

· Package orders based on policies and procedures.

· Coordinate medication delivery location and estimated time with patient.

· Prepare and arrange delivery of medication with courier service or shipping service.

· Communicate with insurance carriers to obtain payment for prescription claims.

· Answer incoming phone calls for prescription orders, refills, make outgoing follow up calls to patients regarding their medications.

· Triage calls and escalate to appropriate leadership when necessary.

EEO

Requirements

 Required Education & Licenses:

· Certified Pharmacy Technician Certification if required in your state of practice.

  Preferred Experience and Skills:

· At least one-year proven experience as a pharmacy technician.

· Experience with Micro Merchant pharmacy system.

· Knowledge of medication and dosage calculations.

· Knowledge of pharmacy law and medical terminology.

· Excellent communication and customer service skills.

· Outstanding organizational skills.

· Reliable with a keen eye for details.

· Successful completion of a pharmacy technician program if required in your state of practice.

Physical Requirements:

· Prolonged standing and/or walking.

· Fine motor skills as related to keyboarding.

· Ability to look at computer screens for long periods of time.

· Ability to lift up to 50 lbs.