Student Employment Administrative Assistant - Office of Student Financial Aid

Department Overview:

The Office of Student Financial Aid (OSFA) is responsible for the disbursal of all student aid, including federal loans and awards, scholarships, and special awards. Housed within OSFA, is the Student Employment Unit. The unit oversees the administration of the Federal Work Study program, including managing approved off-campus employers, as well as the online Student Jobs website – a searchable database of available on- and off-campus student jobs.

Anticipated Start Date:

January 2026

Anticipated End Date (If Applicable):

 

Remote Work Eligibility Detail:

Partially Remote

 

Anticipated Hours Per Week:

Minimum: 8 Maximum: 12

Schedule:

Student Employment regular office hours are 9:00 am-4:00 pm Monday-Friday
Scheduling is flexible to support student’s classes
Includes attendance at monthly studently employment meetings

Salary/Wage Range/Lump Sum:

Minimum: $12.50

Number of Positions:

2-3

Qualifications:

• Current UW–Madison student in good academic standing
• Federal Work Study required (check your 25–26 Financial Aid offer to confirm)

Knowledge, Skills & Abilities:

Oral and written communication skills
Customer service skills
Problem-solving skills
Ability to work both as a team member and individually
Knowledge of Microsoft Office Suite (including Outlook)
Self starter that takes initiative
Can work independently without supervision

Position Summary/Job Duties:

Oversight and prompt response via Student Employment email correspondence
Maintain phone correspondence by answering questions and requests regarding Federal Work Study (FWS) and Student Jobs Portal (SJP)
Student Jobs Portal Administration - Approval of Jobs & Customer Service
Assist in Special Projects
Assist in Student Employment Marketing & Promotion
Assist in Student Employment Outreach Efforts
Process Federal Work Study Program paperwork
Provide support regarding information on educational opportunities and growth opportunities
Contribute to team effort by maintaining workflow as needed
Exhibit professional and technical knowledge regarding FWS & SJP
Resolve administrative problems by identifying concerns, analyzing data, and developing solutions
Handle and manage student information confidentially within the office space
Other duties as assigned

Physical Demands:

N/A

Institutional Statements:

Equal Employment Opportunity Statement:

UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce.

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: diversity.wisc.edu

Accommodation Statement:

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/