Field Service Technician - Southern California- San Diego

Imagine yourself…  

• Doing meaningful work that makes an everyday impact on the world around you.  

• Growing your expertise and expanding your skillset with every project.  

• Owning your ambition and fueling your career growth.  

It’s all possible with a role at Videojet, a Veralto company. You have likely purchased or used a product touched by Videojet Technologies this week—after all, Videojet is a world leader in the product identification market, providing in-line printing, coding and marking products, consumables, and software solutions. Videojet’s technologies play a critical role in ensuring the safety and authenticity of products sold across the globe in the food, beverage, pharmaceutical, and industrial marketplaces.  

As part of the Videojet team and the broader Veralto network, you’ll work with products that make an everyday impact on the world around you—and along the way, you’ll have opportunities to make your mark on our business and your career with ongoing opportunities to deepen your skillset and pursue your ambitions.  

We offer:  

• Flexible working hours 

• Professional onboarding and training options 

• Powerful team looking forward to working with you 

• Career coaching and development opportunities 

• Health benefits 

• Bonus Program 

• 401(k) 

 
Videojet is seeking a Field Service Technician for the Souther California or near San Diego area. As a Field Service Technician, you are the front line of Videojet’s customer interaction through daily service and support.  Through advanced technical and commercial training, you will enhance all aspects of our organization.  In this entrepreneurial role, you operate from home and commute to some of the world’s largest manufacturing companies.  At these sites, you will support sales growth by discussing service agreements, new products, while delivering the highest quality of customer satisfaction in our industry.  Our highly advanced industrial equipment will be installed, repaired, and maintained by you at our customer sites.  This cross-functional position provides you with new and exciting opportunities to advance based on your performance. 

In this role, a typical day will look like: 

• Create and grow multiple aspects of our business through supporting regional and company goals. 
•  Improve customer satisfaction by delivering the highest customer service in our industry. 
•  Identifying, owning, and tracking any issues with an account, according to call escalation procedure, to reach resolution. 
•  Receive and utilize highly advanced technical training at customer accounts on a daily basis. 
•  Manage a customer account in its entirety.  Determine how Videojet can increase value throughout their business by offering other services. 

The essential requirements of the job include:    

• Willingness to travel up to 25% in overnights (nights away from home) 

•  Technical Agility- Mechanical, Electrical, Elec