Value Stream Leader - New Equipment Standard

Value Stream Leader - New Equipment

Are you passionate about operational excellence, customer delivery, and flow‑based manufacturing?

Do you enjoy leading cross‑functional teams to deliver predictable outcomes while balancing customer commitments, cost, and throughput?

Partner with the best

Baker Hughes is a global energy technology company serving the oil and gas sector across more than 120 countries. The Commercial & Sales organization drives growth by building strong customer partnerships, commercializing hydrocarbons, and delivering integrated equipment and service solutions. With a focus on digital transformation and energy transition, the team leverages data-driven insights to optimize sales performance and maximize customer value.

Fuel your passion

The Value Stream Leader – New Equipment customer-facing operation owner responsible for execution of fast standardized product, repeatable production lanes and predictable delivery of configured products. This leader drives flow, takt adherence, and operational efficiency while enabling late-point identification to maximize responsiveness without disrupting production stability. The role focuses on throughput, cost control, and schedule discipline and leads complex order management, dynamic prioritization, and cross-functional coordination to meet unique customer commitments while protecting profitability.

As a Value Stream Leader, you will be responsible for:

Customer Activation & Ownership

• Serving as primary customer advocate and escalation point.

• Owning delivery commitments and schedules.

• Leading kickoff, status, and recovery plans.

• Proactively managing expectations.

Flow & Throughput Ownership

• Owning end-to-end execution from order release to shipment.

• Designing and maintaining flow‑based production systems.

• Managing WIP limits and bottleneck removal.

• Maintaining takt adherence and schedule stability.

• Optimizing line balancing and staffing.

Demand & Capacity Management

• Working with support function on level‑loading demand through S&OP and master production planning.

• Setting daily and weekly production plans.

• Working with supporting functions to make overtime, staffing, and outsourcing decisions.

• Protecting schedule from disruptions and unplanned work.

Order Prioritization

• Prioritizing orders based on standard service rules.

• Minimizing expedites and firefighting.

• Ensuring predictable promise dates.

Team Leadership & Continuous Improvement

• Leading CSRs and/or Project Managers.

• Running daily tier meetings and visual management.

• Supporting Lean and Kaizen initiatives.

• Working with supporting functions to reduce cycle time, changeover time, and waste.

Primary KPIs

• Achieving On‑Time Delivery (OTD).

• Improving Customer Satisfaction Score.

• Reducing Lead Time and increasing Throughput Rate.

• Maintaining Schedule Adherence.

• Improving Labor Efficiency and reducing Conversion Cost.

• Increasing Inventory Turns and reducing WIP Days.

• Improving First Pass Yield and reducing Scrap Rate.

To be successful in this role you will:

• Have experience working with cross-functional teams.

• Have understanding of production planning, scheduling, and capacity management.

• Have ERP/MRP system experience.

• Have demonstrated success improving delivery and operational KPIs.

• Have experience in customer-facing roles.

• Have 5+ years of manufacturing or operations leadership role.

• Have a BAC+5 / MBA from a university or accredited higher education institution, a Diploma in Production Management / Project Management, and at least 10 years of experience in a position in a similar environment or function

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better w