VP, HR Business Partner, Global Claims

Key Objective:

This role is a senior HR Business Partner to Chubb’s North America Claims division. The VP, HR Business Partner is a part of the North America HR Leadership team and provides HR leadership and guidance to client areas and both influences and delivers on HR objectives aligned to business priorities.

In this position, you will play a key role as we develop and implement HR strategies that align with the organization’s business strategy and objectives and help to create a compelling employee value proposition and enhance employee engagement. The successful candidate will be solution-oriented and adaptable with the ability to provide leadership and guidance to the assigned client areas. The VP, HR Business Partner must be highly credible, approachable and experienced at providing advice and counsel to both managers and employees. You will be expected to be a trusted advisor to management and an employee advocate and have the experience and judgment to balance the needs of stakeholders.

This role can sit in our Philadelphia, PA or Whitehouse Station, NJ offices.

Major Duties & Responsibilities: 

• Coach, advise, partner and provide HR leadership and guidance to client areas to both influence and deliver on HR objectives aligned to business priorities.
• Provide advice, coaching, and support to leaders to execute on talent management strategies, including talent acquisition, development, assessment and succession, retention and engagement. Drive plans to attract, retain and develop talent, build a pipeline for leadership succession, ensure a talent pipeline exists to support future needs, and effectively deploy Chubb’s human capital as a distinct competitive advantage
• Understand business priorities within client groups and leverage that information in HR planning and prioritization efforts
• Become a trusted advisor to business leaders on organization and people matters
• Engage collaboratively within client groups as an employee advocate to ensure that issues and obstacles are identified and addressed
• Partner with Claims leaders and others in HR on execution of diversity and inclusion initiatives
• Manage an HR team and provide direction and guidance regarding expectation of HR and the HR competency model
• Set goals for direct reports and identify development priorities to enhance their effectiveness and support their growth
• Drive consistency and timely resolution of employee relations issues, engaging North America HR Leader and corporate Employee Relations as necessary
• Deliver key communications within the business and influence messages as they are developed
• Partner with HR colleagues in the Centers of Excellence to develop and implement programs aligned to HR strategies

• 10+ years' experience in an HR generalist, HR management or HR business partner role
• Bachelor’s degree or equivalent post-secondary degree
• Experience in coaching/consulting senior leaders within the organization
• Employee relations, change management, recruiting/talent management and/or team development experience

The following attributes are critical for success in the role:

• Collaborative style; positive can-do attitude
• Excellent stakeholder management skills including ability to engage, influence and keep informed
• Strong analytical and problem solving skills. Ability to analyze data, understand trends and develop recommendations for action based on the analysis.
• Demonstrated business acumen, organization savvy, judgment and decision making
• A team player with a strong drive to create a positive work environment
• Excellent communication skills – a strong verbal communicator and writer; ability to frame a message
• Demonstrated change management capability
• A high degree of personal integrity and ability to maintain confidentiality
• Ability to manage a high volume workload and willingness to "roll up your sleeves" to complete assignments
• Strong internal and external customer service focus
• The ability to manage multiple priorities simultaneously with a focus on results
• Bias for action, strong work ethic, and desire to achieve excellence
• Excellent organizational and interpersonal skills

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local o