Job Details:

Job Description: 

Come join us as a Sr. Software Technical Writer and together let's grow and develop the next leading technology.

Key Responsibilities:

• Creates clear, accurate, and concise technical content by leveraging technical writing principles, resources, technologies and tools.
• Analyzes and improves complex subject matter, leveraging direct product experience as well as product specifications.
• Researches, organizes, and writes easy to comprehend documentation that simplifies complex technical concepts into content consumable by all, ensuring appropriate syntax, style, and grammatical usage of data.
• Defines and manages projects from start to finish for self or a small team.
• Organizes and prioritizes work and schedule according to the business goals, product release cycle, and customer needs.
• Reconciles conflicting inputs, content priorities and deadlines with stakeholders.
• Tracks progress and issues in defect management system. Verifies that technical content is accurate, clear, complete, and user focused.
• Ensures it adheres to standards for graphics, layout, format, style, terminology, and overall quality. Maintains a thorough understanding of content publishing and lifecycle processes.
• Validates documentation content against the software product by testing procedures described, often by installing, setting up, and running the software.
• Designs, develops, and publishes technical content for product/UI text, API documentation, web pages, user/installation guides, support articles, training material, blogs, videos, release notes, new feature documents and graphics.
• Author, maintain, and improve high-quality documentation, including user guides, Application Programming Interface (API) references, tutorials, and technical articles for various product lifecycle stages, from adoption and onboarding to advanced use cases.
• Develop visual aids, diagrams, and examples to enhance comprehension of technical concepts.
• Assess and establish efficient systems to publish white papers. Teach others to do so.
• Assess and revamp publication systems to enable engineering to do their own documentation
• Proactively identify gaps in documentation and develop strategies to improve clarity, accuracy, and completeness.
• Work with team members to help them make effective documentation contributions.
• Collaborate with cross-functional teams to align documentation with product goals and user needs.

Qualifications:

Minimum qualifications are required to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.

Minimum Qualifications:

Bachelor’s degree in Computer Science or technical field and 6+ years of experience as a technical writer OR Master’s Degree in Computer Science or technical field and 4+ years of experience as a technical writer.

Minimum 2+ years of experience in the following:

• Engineering or software development background, with the ability to understand APIs, SDKs, and developer tools.
• Experience with markdown is a must, and RST markup languages, with frameworks for documentation generation such as Sphinx and Swagger, and working with Git.
• Demonstrated expertise in simplifying complex technical information into user-friendly content.
• Track record of working with engineers, product managers, and marketing teams.
• Content management and operations best practices.
• Must show demos of documentation you've written (work samples).

Preferred Qualifications:

• Expert in Markdown
• Technical writer, preferably in a product or developer-focused role.

Requirements listed would be obtained through a combination of industry relevant job experience, internship experiences and or schoolwork/classes/research.

          

Job Type:

Experienced Hire

Shift:

Shift 1 (United States of America)

Primary Location: 

US, Oregon, Hillsboro

Additional Locations:

US, California, Santa Clara, US, Washington, Multiple Cities

Business group:

The Client Computing Group (CCG) is responsible for driving business strategy and product development for Intel's PC products and platforms, spanning form factors such as notebooks, desktops, 2 in 1s, all in ones. Working with our partners across the industry, we intend to deliver purposeful computing experiences that unlock people's potential - allowing each person use our products to focus, create and connect in ways that