Director, Innovation Enablement - Hybrid

At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future.

Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition

Job Summary

The Director of Innovation Enablement is a senior leader responsible for identifying, developing, scaling, and driving adoption of innovative, business-focused technology solutions that advance organizational strategy and deliver measurable outcomes. Reporting to the Vice President of Technology Innovation, this role translates business priorities into impactful technology initiatives that elevate performance, efficiency, and strategic capabilities.

Working closely with business leaders, technology teams, and innovation functions including AI, automation, and R&D, the Director leads the co-design of scalable solutions, drives cross-functional collaboration, and manages a pipeline of innovation projects.

The Director oversees a multidisciplinary team of engagement leads, analysts, and change management experts in fostering a culture of continuous improvement, AI and innovation literacy, and experimentation. The ideal candidate combines strategic vision, strong business acumen, and leadership presence to champion change management, stakeholder engagement, and broad adoption, ensuring sustained impact of innovation efforts across the enterprise.

Job Responsibilities:

Partnership and Opportunity Identification

• Build and maintain partnerships, serving as trusted advisors to business leaders, technology teams, and corporate stakeholders.
• Proactively identify, shape and evaluate high-value innovation opportunities that drive business transformation, efficiency, and competitive advantage.
• Collaborate across functions to translate business goals and challenges into scalable technology-enabled solutions.

Program Delivery, Metrics and Cross-Functional Collaboration

• Partner closely with Artificial Intelligence, Automation, Research & Development, and other technology functions to ensure a cohesive, enterprise-wide approach to emerging technologies.
• Maintain an active innovation pipeline, regularly communicating progress, performance metrics, and realized business value to stakeholders.
• Define, track, and report on key performance indicators (KPIs) to measure the effectiveness, adoption, and impact of innovation initiatives.

Change Management & Stakeholder Engagement

• Lead comprehensive change management and communications strategies that facilitate successful adoption of new solutions and transformation of ways of working.
• Serve as a visible advocate and ambassador for innovation, inspiring stakeholders across the enterprise and driving sustained organizational impact.

Innovation Literacy

• Develop and lead an Innovation Literacy program that educates, inspires and engages employees at all levels of the organization, increasing awareness, adoption, and empowerment through technology.
• Cultivate a culture of continuous learning, experimentation, and growth by promoting agile innovation methodologies and best practices.

Governance, Compliance and Responsible Innovation

• Collaborate with legal, compliance, and governance teams to embed responsible innovation principles, ensuring all initiatives comply with corporate policies and regulatory requirements.
• Lead efforts to define and implement governance frameworks that balance innovation velocity with risk management and ethical considerations.

The above statement of duties is not intended to be all inclusive and other duties will be assigned from time to time.

Job Requirements:

• Bachelor’s degree in business, technology, design, or related field, or equivalent combination of education and/or related professional work experience; advanced degree preferred
• 12+ years leading technology enablement, innovation, digital strategy, or transformation initiatives in complex, multi-stakeholder organizations
• Experience in regulated industries (e.g., financial services, insurance)
• Demonstrated success in building, scaling, and embedding programs that deliver measurable business outcom