Director of Product Management, My Intuitive Platform

Company Description

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Job Description

The Director of Product Management, My Intuitive Platform supports Intuitive’s Digital product roadmap strategy and product lifecycle management for the My Intuitive platform.  This solution supports multiple Intuitive hardware platforms and incorporates multiple features related to pre-operative preparation and learning, intraoperative feature access and collaboration, and post-operative data consumption.  The product incorporates solutions for a breadth of clinical users in addition to hospital administrators.  These solutions are developed with input from multiple functions across Intuitive, but are deployed as an integrated solution with the Digital product portfolio.  

What you’ll do:

• Manage the product roadmap and product lifecycle by developing and conducting qualitative and quantitative market and user research (including direct customer interviews and observations) that shapes product strategy and prioritization.
• Develop business justification for recommendations and gain alignment on prioritization across key stakeholders for inbound and outbound product development programs that cross business units.
• Oversee teams that make product and feature proposals and write clear, actionable market and product requirements; facilitate tradeoffs with design and product management teams across functions.
• Refine requirements with feedback directly from customers and internal partners (Sales, M.D.’s, and Clinical Development Engineering).
• Shepherd products and complex projects through Evaluation, Product Development, and Design Control stages, weighing Desirability, Viability, and Feasibility, in close partnership with cross-functional teams to deliver on time and with quality.
• Foster the growth of this function by attracting, developing, training, and retaining a high-performing team of Product Managers and people leaders; champion the voice of the customer and the voice of the user to drive outcomes that matter.
• Develop and track team goals and objectives, aligned to business unit and corporate objectives; hold the team accountable for results.
• Bring an in-depth understanding of the customer-facing features of the da Vinci and ION systems (clinical applications, enterprise data products), including pricing and implementation requirements for digital products to hospital systems to support adoption and scale.
• Understand competitive, emerging, and complementary technology and its potential impact on Intuitive’s product lines.
• Work with product engineering and business development to evaluate new technologies and prioritize the new business development pipeline.

Qualifications

What you'll bring:

• Must be a highly passionate individual that notices and cares about design details and the users' experience with the product
• Minimum of 15 years of professional experience and a bachelor’s degree required. MBA or advanced degree preferred. Graduate technical or business degrees preferred
• Minimum of 10 years of experience within Medical Device Product Management, experience with digital health products preferred.
• Experience defining and managing market and product requirements for medical device
• Extensive experience building teams and mentoring and guiding junior staff.
• Experience defining and managing market and product requirements for medical devices.
• Experience with minimally invasive surgical products including capital equipment is highly preferred.
• Strong knowledge of minimally in