Technical Writer

Company Description

Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career!

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Job Description

• Writes and edits documentation – including, but not limited to, job plans, procedures, manuals, and bulletins – needed to support the Technical Services department.
• Reviews and edits documentation created by peers for clarity, grammar, adherence to template, and conformity with all applicable regulatory requirements.
• Prepares documentation for publication, including version control, file format, and circulation for approval.
• Performs field reviews of processes and tasks to ensure documentation is created with consideration of practical application in partnership with technicians and management.
• Draws, creates, or selects graphics, charts, working drawings, models, illustrations, maps, etc., for publications, displays, or other projects.
• Modifies sketches, drawings, and other graphical material to meet specific technical or publication requirements.
• Assists with developing training material and format for department manuals.
• Reviews and creates Service, Operational, and Safety Bulletins.
• Reviews change requests and provides feedback for additional information required to complete assigned tasks.
• Performs research activities by utilizing computer software to obtain and manipulate data.
• Provides consultation, makes recommendations, gives appropriate advice, and/or facilitates decisions.
• Reviews and coordinates the preparation of reports, papers, and presentations for management.
• Performs other duties as assigned.

Qualifications

• Bachelor’s degree (BA) or higher in English, Communications, or a related field.
• An equivalent combination of education and experience may be acceptable.
• Excellent organizational, verbal, and written communication skills.
• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
• Experience using Adobe software, including Photoshop, Illustrator, and Acrobat.
• Ability and willingness to work weekends, holidays, and overnight shifts with short notice.

Desired Characteristics

• Demonstrated ability to work with all levels of employees and management, and willingness to give assistance to co-workers in other areas.
• Demonstrated experience in technical communications.
• Proficiency in Microsoft Access, Project, Visio, and Publisher.
• Proficiency in Adobe Premier.
• Strong time management skills.
• Theme Park Operations knowledge and experience.
• Strong analytical and problem-solving

Additional Information

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner c