Jobs and Careers
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Customer Service Specialist with German

Bertelsmann
Polandfull_timeVerifiedPosted 12 Dec 2023

About the role

 

 

 

Your responsibilities:

  • Telephone contact with a German-speaking client (incoming calls)

  • Monitoring payments, developing payment plans

  • Timely clarification of inquiries and consideration of customer complaints

  • Working hours: Monday - Friday (9:00 - 17:00 and 10:30 - 18:30)

 

Our expectations:

  • You speak German at least at B2+ level

  • You like talking to people and you feel good in teamwork

  • You are a thorough person, committed to your work

  • You are open to acquiring new knowledge and skills

  • You have computer skills, including MS Office package

 

It would be nice if you have:

  • Previous professional experience in the field of customer service

  • Willingness to develop in the area of ​​customer service/BPO sector

 

 

 

 

 

 

About Riverty: Who we are

A world where business meets the needs of humanity. Where financial technology makes a difference. Where everyone is in control of their own financial story. At Riverty, we’re building it, together. A team of more than 5,000 experts in 13 countries, we’re finding smarter, simpler, seamlessly connected ways to manage money. From flexible payments to smarter accounting and debt collection, our holistic solutions empower everyone to live their best financial lives. It’s time to enter a new era of economic freedom.

 

We keep what we promise:

More information on riverty.com/careers. Are you already convinced? Then we look forward to receiving your online application – with just a few clicks.
We look forward to applications from candidates who contribute to the diversity of our company. We relate diversity in particular to the dimensions of cultural or social origin, religion, age, disability, gender and sexual identity.

 

Company: Arvato Polska Sp. z o.o. - Arvato Financial Services Poland 

Country: Poland 

State/Region: Śląskie 

City: Katowice 

Postal Code: 40-007 

Job ID: 262861

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Company

Bertelsmann

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