Sage X3 Business Intelligence and Data Manager

About Net at Work

Founded in 1996, Net at Work is one of North America’s largest technology advisors and solution providers for small and mid-size businesses. Our award-winning consultancy offers a rich portfolio of next-generation technology, industry expertise, implementation and managed services to help organizations derive value from the transformative benefits of technology. 

Through the integration of ERP, HCM and/or CRM solutions, Net at Work  offers unique, industry-specific  solutions and operation platforms that enable companies to compete more effectively in today’s digital economy. For more information, visit www.netatwork.com. 

About this Position

This opportunity is a for a pivotal role in our global Sage X3 practice as we increase value to our clients and grow our recurring revenue.  The successful candidate will be involved in carving the strategy of business intelligence, analytical, artificial intelligence, and other related data-focused offerings for Sage X3 clients and ensuring that Net at Work remains a trusted partner to our Sage X3 clients by providing packaged services that attract the highest number of subscribers. Over time, we anticipate that this role will grow to encompass strategies that can be leveraged and applied by other business units within Net at Work. 

 

In this position, you will: Understand our client base, target industries, product and service offerings and evaluate our methodologies and offerings to differentiate both Net at Work and its Sage X3 practice.  You will Work within a high-performing consulting organization, reporting to the Consulting Manager of the Sage X3 business unit.   

Job Responsibilities

Drive Strategy for the Business Intelligence Team 

• Develop strategy and approach for new revenue generation programs related to business intelligence, analytics, artificial intelligence, and data offerings required by Sage X3 and all Net at Work clients. 

• Identify and implement margin improvement opportunities on existing services. 

• Recommend and implement use of current and emerging technologies and methodologies and bring best practices to the team. 

• Act as an evangelist for offerings and assist with sales and marketing programs. 

• Support automation and efficiency for clients. 

 

Leadership, Management and Accountability (LMA)  

• Performance management of team members including management of team member performance on projects and enabling/driving professional development of team.  

• Effectively develop and manage a team of consultants ensuring revenue and profitability targets. 

• Facilitate building of team member skills to meet criteria of current and future client delivery needs. 

• Regularly perform 1:1 meeting with direct reports to provide feedback.  

• Provide career path planning and coaching to ensure consultant job satisfaction, positive morale, professional growth, engagement, and retention. 

• Complete quarterly conversations and provide ongoing informal/formal feedback.  

• Exemplify camaraderie and teamwork with subordinates, managers, and co-workers. 

• Monitor and direct team members to act in accordance with company policies, initiatives, processes, and methodology.  

 

Operations and Service Oversight 

• Oversight of delivery of all related deliverables and services including analysis of client functional and technical requirements including application and system architecture; ensuring completion of projects at or ahead of schedule, costs are managed to budget, and customer expectations are exceeded. 

• Identify, define, develop, and implement techniques to improve engagement productivity, increase efficiency, mitigate risk, reso