Sales Development Representative

About us:

Outliant is a fully-remote, US-based, digital product development and startup consulting company, with a team of culturally diverse creators whose exceptional skills and talents help conceive seamless digital products. Our teams exhibit work-play energy that supports individual growth, as well as encourages the freedom of creativity and “thinking outside the box.”

Our Core Values:

Pursuit of Excellence: We are extremely competitive, ambitious, and driven to be exceptional – as individuals, teams, and as an organization. There is no standard high enough and we will never settle. We aspire to attract, retain, and empower the very best people.

Startup Mentality: Outliant began with 5 startup founders, and startup culture is deep in our DNA. It’s a critical advantage that allows us to move faster, be more resourceful, and empower our team at all levels. We are in the early chapters of our journey.

World-Class Remote Collaboration: Outliant is (and always has been) a 100% remote company – we have no offices and our teams are distributed around the world. Given the freedom and autonomy this provides, we require that our people excel in this remote structure.

About the role:

We’re looking to hire a full-time remote Sales Development Representative. For this role, your primary focus will be on outreach, prospecting, and leading qualification cadences/campaigns. We need someone who will connect Outliant with as many leads as possible and determine if they’re good customer fits, and will connect and learn about our businesses and needs.

You’ll be able to choose your hours and work and learn with a team of world-class engineers and designers through a commitment to team collaboration, communication, and product quality.

Seniority Level: Mid-Senior Level

Responsibilities:

• Connect as many leads as possible through phone, emails, LinkedIn connections, direct mail, social media, event, etc.

• Doing customer research like market research and individual prospect research.

• Keeping CRMs up to date and organized. Making sure all customer and prospect information is updated and listed.

• Develop sales strategies to draw in potential buyers or solicit new customers.

• Initiating contact with potential customers through cold-calling or responding to inquiries generated from advertisements.

• Creating relationships with customers to identify their potential needs and qualify their interests and viability to drive sales.

• Present product information to customers once you have identified their needs.

• Moving solid leads through the marketing funnel, connecting them to a salesperson, and arranging in-person meetings, emails, or phone calls.

• Follow up with potential customers who expressed interest but did not purchase goods or services.

• Performing regular follow-up calls or emails and facilitating communication with existing customers to ensure their satisfaction and identify new potential needs.

• Collaborating with sales executives to meet the company's goals and target.

Requirements:

• Experience working in the software engineering industry.

• Customer and/or sales work experience.

• Strong communication, interpersonal, teamwork, and customer service skills.

• Good time management and analytical skills.

• Good telephone etiquette and computer literacy skills.

• Excellent with interacting and responding to technical client concerns in a very timely manner.

• Great with prospecting, research, and preparation.

• Proactive and always ready to develop ideas to help improve our processes.

• A personal computer with stable internet.

What’s in it for you?

As a full-time member of our team, you’ll enjoy:

• Flexible hours, work wherever you choose.

• Unlimited PTO.

• Non-working holidays per country of residence.

• Pro-rated 13th-month bonus in select regions.

• Salary increases and performance-based bonuses.

• Referral bonuses.

• Financial support for online courses.

• Mental health and well-being programs.

• Fun and casual work environment.

• Employee engagement activities and virtual gatherings.

• We are a diverse, global team! 🌍

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