SENIOR CONSUMER SERVICE ANALYST - 42005294 (FOR INTERNAL AGENCY EMPLOYEES ONLY)

Requisition No: 871946 

Agency: Agriculture and Consumer Services

Working Title: SENIOR CONSUMER SERVICE ANALYST - 42005294 (FOR INTERNAL AGENCY EMPLOYEES ONLY)

 Pay Plan: Career Service

Position Number: 42005294 

Salary:  $43,000.10 - $47,300.24 

Posting Closing Date: 03/16/2026 

Total Compensation Estimator Tool

SENIOR CONSUMER SERVICE ANALYST

FLORIDA DEPARTMENT OF AGRICULTURE AND CONSUMER SERVICES

DIVISION OF CONSUMER SERVICES
BUREAU OF COMPLIANCE

***INTERNAL AGENCY OPPORTUNITY--
ONLY CURRENT EMPLOYEES OF THE FLORIDA DEPARTMENT OF
AGRICULTURE AND CONSUMER SERVICES WILL BE CONSIDERED.***

CONTACT:

Kayla Creech, 850-617-7152

MINIMUM REQUIREMENTS:

A high school diploma or its equivalent and one (1) year of experience in customer service, administrative work, or regulatory work.

College education from an accredited college or university can substitute at the rate of 30 semester or 45 quarter hours for the year of the required work experience. 

An equivalent combination of education and experience which equals one (1) year can substitute for the above requirements.

EDUCATIONAL NOTE: Graduates utilizing education attained in the United States to meet the minimum requirements of a position will not be appointed until verification of the applicable degree has been obtained. Foreign trained graduates utilizing a degree attained outside of the United States to meet the minimum requirements of a position must be prepared to provide a copy of a credential evaluation conducted by an Approved Credential Evaluation Agency.  A list of approved agencies can be viewed at “Approved Credential Evaluation Agencies, Florida Department of Education.” Approved Credential Evaluation Agencies (fldoe.org) 

***ATTENTION CANDIDATES***

To be considered for a position with the Florida Department of Agriculture and Consumer Services:

• All fields in the Candidate Profile must be completed (an attached resume is not a substitution for the information required on the candidate profile).
• Work history, duties and responsibilities, hours worked, supervisor, and formal education fields, etc. must be filled out to determine qualifications for this position.
• Responses to Qualifying Questions must be verifiable in the Candidate Profile.
  
  

The Florida Department of Agriculture and Consumer Services values
and supports employment of individuals with disabilities. Qualified
individuals with disabilities are encouraged to apply.

NOTES:

To maintain fairness and integrity, applicants are required to provide honest and authentic responses during all stages of the evaluation and selection process. Applicants must rely on their own personal knowledge, thoughts, and impressions. A candidate’s use of Artificial Intelligence (AI) tools to answer qualifying questions or participate in interviews will be taken into consideration when determining qualification for the position.

Successful applicants must pass a background screening, including fingerprinting, as a condition of employment.

JOB DUTIES:

Documents complaint, email, inquiry, license, live chat, Inspection, permit and registration information along with all associated documentation into the Division of Consumer Service