Principal Product Manager, KF Listen

Requisition ID  

18592

Country   United States of America Location type   Remote About us  

Korn Ferry is a global organizational consulting firm. We help clients synchronize strategy and talent to drive superior performance. Korn Ferry works with organizations to design their structures, roles, and responsibilities. We help them hire the right people to bring their strategy to life. And we advise them on how to reward, develop, and motivate their people. Our 10,000 colleagues serve clients in more than 50 countries.

Korn Ferry Digital is a scaled product business unit within Korn Ferry that develops and sells our suite of talent products and HR technology, supporting clients across six solution areas:

• Organizational Strategy
• Assessment and Succession
• Talent Acquisition
• Leadership and Professional Development
• Sales and Service
• Total Rewards

Our comprehensive talent suite leverages a combination of proprietary talent IP, talent data, analytics and insights to help customers understand their workforce and existing talent gaps, and deliver targeted talent interventions at scale using HR technology.

Job description  

Within the organizational strategy solution, Korn Ferry Digital offers KF Listen and Profile Manager, sophisticated tools that align organizational objectives with talent management strategies. KF Listen captures employee feedback and engagement data, providing actionable insights to enhance organizational culture and performance. Profile Manager helps organizations create and manage success profiles, ensuring alignment between individual roles and strategic goals. The growth of KF Digital in this domain is driven by the seamless integration of these solutions, enabling organizations to foster a high-performance culture and achieve strategic objectives effectively.

OPPORTUNITY TO ENHANCE YOUR CAREER - It’s about exceeding your potential.

We’re seeking a Principal Product Manager who will drive the development and growth of our solutions focused on employee experienced programs.

In this role, you will be responsible for defining the vision, strategy, and roadmap for our Listen product portfolio, our use of third-party surveying platforms, and also internal systems creating and publishing normative data and insights. You will work closely with customers, stakeholders,  developers, designers, and other product managers to deliver products that meet the needs of our diverse and demanding markets.

You will also be involved in researching market trends, customer needs, validating product ideas, prioritizing features, writing user stories, testing prototypes, launching products, and measuring outcomes. You will be the voice of the customer and the champion of the product within the organization.

You’ll partner with the solution Center of Excellence, commercial teams, technical and solution consultants, external vendors, product managers, data science, data engineers, architects, and engineers to contribute to the overall success of the team’s roadmap and initiatives. This position reports to the

KEY RESPONSIBILITIES

• Provides the guiding vision for the product and acts as a business leader of the product in alliance with the solution Center of Excellence.
• Leads and defines product line strategy, product roadmaps, and identifies business opportunities. Analyzes market research to define the competitive landscape and drive innovation.
• Stays current in market trends relating to Employee Experience and Engagement and the evolution of surveying / reporting capabilities and approaches that enable best in class continuous listening programs.
• Uncovers customer pain points and identifies market opportunities through constant direct and indirect interaction with customers, prospects, go-to-market leaders, and analysts.
• Works closely with other business functions to understand needs and translates them into appropriate application functionality, including the Shared Delivery Center technical consultants team.
• Partners with vendors to understand product growth potential and future opportunities for innovation to enhance and strengthen the Korn Ferry Listen product portfolio and go-to-market.
• Drives a platform agnostic product portfolio,