Warehouse Supervisor

If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.

With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we have something special for you.

SUMMARY OF JOB RESPONSIBILITIES: 

The Warehouse Supervisor is responsible for the daily operations of the warehouse to include shipping and receiving, inventory management, staff supervision, customer interaction, and performance monitoring.

REPORTING TO: Warehouse and Planning Manager

DUTIES AND RESPONSIBILITIES:

• Ensure that employees comply with applicable Environmental, Health and Safety (EHS) regulations, policies, and procedures. Drives safety culture through proactive countermeasures such as Safety Training, Find-it Fix-it, and other safety programs.
• Train and manage warehouse employees.
• Ensure effective training for warehouse employees, with relevant Standard Work/Work Instructions.  Maintain accurate training content and record/matrix.
• Recruit, motivate, develop, and retain high-performing Warehouse employees. 
• Oversee the daily workflow and assignments of the warehouse.  Manage employee Time & Attendance; and overtime planning/approval.  Drive employee and team engagement. 
• Provide constructive and timely performance evaluations e.g., regular performance feedback, mid-year and year-end performance review.  Manage performance gaps through effective Performance Improvement Plans, and when necessary, via discipline and termination of employees in accordance with company policy. 
• Inspect physical conditions of warehouses, vehicle fleets, or equipment and order testing, maintenance, repairs, or replacements.
• Plan, organize, or manage the work of warehouse employees to ensure that the work is accomplished in a manner consistent with organizational requirements.
• Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping.
• Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.
• Enforce standard and emergency operating procedures for receiving, handling, storing, shipping, or salvaging products or materials.
• Monitor inventory levels of products and materials in warehouses.
• Establish or monitor specific supply chain-based performance measurement systems.
• Ensure staffing and supplies are within departmental budgets.
• Monitor product export processes to ensure compliance with regulatory or legal requirements.
• Drive Continuous Improvement (CI) culture to identify and address inefficiencies and opportunities for continuous improvement through appropriate CI tools. 
• Advise sales and billing departments of transportation charges for customer accounts.
• Confer with department heads to coordinate warehouse activities, such as production, sales, records control, or purchasing.
• Implement specific customer requirements, such as internal reporting, packaging, or routing guides.
• Maintain metrics, reports, process documentation, customer service logs, training and safety records.
• Examine shipping manifests for conformity to tariff and customs regulations.
• Plan or implement energy saving changes to transportation services, such as reducing routes, optimizing capacities, employing alternate modes of transportation, or minimizing idling.
• Direct inbound or outbound operations, such as transportation or warehouse activities, safety performance, and logistics quality management.
• Review work orders, consumption reports, or demand forecasts to estimate peak performance periods and to issue work assignments.
• Actively model IDEX values: Team, Trust, and Excellence.
• Performs other related duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:

The requirements listed below are representative of the knowledge, skills, and abilities required to perform this job successfully. 

• Transportation knowledge of principles and methods for moving goods by air, rail, sea, or road, including the relative costs and benefits.
• Proven experience in providing high levels of customer service to internal and external customers.
• Demonstrated ability to prioritize and direct the workfor