Clinical / Medical Coding Supervisor

About Us:

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.

The Opportunity:

The Coding Supervisor will play a critical cross-functional role in shaping and supporting coding operations across Grow Therapy. You’ll partner with teams across Revenue Cycle Management, Clinical Excellence, and Payor Strategy to ensure clean claim submission, reduce coding-related denials, and support provider education around accurate documentation and code selection.

This is a strategic role that combines coding expertise with operational rigor and process improvement. You’ll work across departments to proactively surface risks, resolve payor-specific coding issues, and help drive scalable solutions that support clinical quality and financial performance.

You’ll be part of a remote-friendly team, reporting directly to the Insurance Operations Department, and you’ll contribute to workstreams that are foundational to Grow Therapy’s growth and compliance.

What You’ll Be Doing: 

• Lead coding transformation initiatives across RCM, Clinical Excellence, Tech, and Payor Operations, ensuring coding accuracy, reducing denials, and improving efficiency.
• Drive denial management and recovery by owning analysis, root cause identification, and appeals workflows—feeding insights into upstream improvements.
• Partner cross-functionally with Payor Launch, Clinical, and Tech teams to ensure coding requirements, documentation standards, and system rules are built correctly from the start.
• Implement technology-enabled coding guardrails that minimize provider burden, expand coding coverage, and mitigate audit/reimbursement risk.
• Develop and maintain coding standards (SOPs, guidelines, education materials) that scale with growth and improve provider experience.
• Introduce automation and AI-forward solutions for coding review, denial prevention, and appeals processes, enabling proactive risk mitigation.
• Provide subject matter expertise in behavioral health coding, ensuring compliance, accuracy, and optimal reimbursement outcomes.
• Evaluate team structure and resourcing needs, making strategic recommendations for hiring or scaling.
• Lead or support special projects that advance Grow’s coding maturity—pushing toward 100% coverage, lower marginal cost, and sustainable growth.

You’ll Be a Good Fit If:

• Experience: 3+ years in RCM with direct coding responsibilities; behavioral health coding preferred. Bonus if you’ve worked in high-growth or tech-enabled healthcare environments.
• Subject Matter Expertise: Deep knowledge of behavioral health coding guidelines, CPT/ICD coding, modifiers, and payor-specific requirements.
• Operational Performance: Proven ability to improve KPIs like denial rate, audit success, and coding coverage—leveraging data, processes, and technology.
• Problem-Solving: Skilled at diagnosing the root causes of coding and reimbursement challenges and building durable, scalable solutions.
• Tech-Forward Mindset: Excited by AI/automation opportunities, and able to translate coding expertise into tech-enabled workflows.
• Strategic & Hands-On: Comfortable balancing execution of day-to-day coding work with ownership of larger organizational initiatives.
• Scaling Experience: History of building structure in fast-growth settings; able to formalize processes and evolve them quickly as needs change.
• Agility & Collaboration: Thrive in a dynamic, cross-functional environment; a trusted partner who brings clarity and momentum.

Role Details:

Employment Type: Full Time, Exempt
Base Compensation: The base compensation range for this position is

• Hybrid Commitment: