Chief of Staff to the CEO

Job Description:

At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and audiences into fans. We are guided by three core values that underpin everything we do across all our diverse businesses: 

● Curiosity: We do our best work when we’re immersing ourselves in culture and breaking through barriers. Curiosity is the driving force behind creativity and ingenuity. It fuels innovation, and innovation is the key to our future. 

● Collaboration: Making music and bringing it to the world is all about the power of originality amplified by teamwork. A great idea, like a great song, travels globally. We ignite passions and build connections across our diverse community of artists, songwriters, partners, and fans. 

● Commitment: We pursue excellence for our team and our talent. Everything in music starts with a leap into the unknown, and we’re committed to keeping the faith, acting with integrity, and delivering on our promises. 

WMG is home to a wide range of artists, musicians, and songwriters that fuel our success. That is why we are committed to creating a work environment that actively values, appreciates, and respects everyone. We encourage applications from people with a wide variety of backgrounds and experiences. 

Consider a career at WMG and get the best of both worlds – an innovative global music company that retains the creative spirit of a nimble independent. 

Job Title: Chief of Staff to the CEO

Reports To: Robert Kyncl, CEO, Warner Music Group

Department: CEO

Location:  New York, NY 

Your role:

• This person will support and enable the CEO in leading Warner Music Group with the utmost effectiveness and efficiency. They will have constant interaction with the CEO, and be one of his direct reports and a member of the Executive Leadership Team.

  • “Run-the-team” business operations

    • Own agenda for and help run recurring leadership meetings (e.g., staff meetings, business unit reviews, offsites, etc.)

    • Manage OKR (Objectives & Key Results) process across the entire Company

    • Own agenda and manage preparation of materials for monthly Board of Directors calls and quarterly Board meetings

    • Ensure delivery of regular CEO reporting (e.g., team updates, financials, operational KPIs, project progress)

  • Executive support

    • Work with Executive Assistant to manage the CEO’s calendar and maximize the use of his limited time

    • Ensure the CEO’s meetings are effective: Preview & provide advance feedback on teams’ work, prepare / pre-seed / pre-align stakeholders, follow up on and close out action items

    • Drive global and cross-functional collaboration: manage the flow of information and connect dots between the CEO & his direct reports, among the CEO’s direct reports, and across the rest of the company’s senior executives

    • Ad hoc presentation creation, memo writing, and data analysis

About you:

• 15 years’ experience in strategy & operations, biz ops, transformation, program management, or similar type roles

• Has been a chief of staff or similarly supported an executive

• Highly operational, organized, and detail-oriented – the trains run on time because of this person

• Experience successfully leading large, complex, highly cross-functional projects and influencing stakeholders of all levels of seniority

• High-EQ diplomat who is a master at reading the room

• Determined, creative problem solver and diligent, dependable executor – failure is not an option for this person

• Great storyteller & concise communicator: verbal, written, and in slides. Comfortable communicating at all levels and adept at tailoring the messaging to the audience

• Capable of absorbing and processing high volumes of information, and synthesizing it and utilizing it to connect dots

• Able to balance structure with flexibility

• Able to operate autonomously, comfortable wit