Deputy Director of Human Capital - 711010

Job Description

*Only permanent employees in the civil service title, comparable title (under 6.1.9), eligible for the 55a program, and those that are reachable in the civil service list are eligible to apply. *

**This position may be eligible for remote work for up to 2 days per week, pursuant to the Remote Work Pilot Program. **
The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses more than 45,000 businesses in more than 40 industries and enforces key consumer protection, licensing, and workplace laws that apply to countless more. By supporting businesses through equitable enforcement and access to resources and, by helping to resolve complaints, DCWP protects the marketplace from predatory practices and strives to create a culture of compliance. Through its community outreach and the work of its offices of Financial Empowerment and Labor Policy & Standards, DCWP empowers consumers and working families by providing the tools and resources they need to educate consumers and to achieve financial health and work-life balance. DCWP also conducts research and advocates for public policy that furthers its work to support New York City’s communities. For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp or on its social media sites, Twitter, Facebook, Instagram and YouTube.

DCW is seeking a dynamic and highly motivated professional to serve as its Deputy Director of Human Capital/ Principal Administrative Associate.
Reporting directly to the Director of Human Capital, the Deputy Director will play a pivotal role in overseeing and enhancing all aspects of human resources functions, including employee services, recruitment, workforce development, labor policy, and long-term leave management. This position requires a strategic thinker with a strong commitment to fostering a positive and compliant workplace culture.

Responsibilities include, but are not limited to:

- Assist the Director of Human Capital in planning, directing, and coordinating HR services and activities, ensuring alignment with DCP's mission and objectives.

- Oversee and process high-level personnel transactions, including promotions, salary adjustments, and civil service appointments, ensuring accuracy and compliance with applicable policies.

- Develop and deliver a range of training programs, workshops, and seminars focused on leadership development, performance management, employee relations, and compliance with labor
laws.

- Lead recruitment efforts by developing innovative community outreach initiatives, attending job fairs, and collaborating with educational institutions to attract a diverse pool of qualified candidates.

- Collaborate with oversight agencies and unions to ensure adherence to all applicable laws, regulations, and internal policies. Regularly review and update HR policies to reflect best practices and legal requirements.

- Serve as a point of contact for employee relations issues, providing guidance and support to supervisors and staff to foster a positive work environment.

- Assist in the development and implementation of performance appraisal systems, providing training and support to supervisors in conducting effective performance evaluations.

- Utilize HR metrics and data analytics to assess the effectiveness of HR programs and initiatives, preparing reports for senior management as needed.

- Participate in labor negotiations and manage labor relations matters, ensuring compliance with collective bargaining agreements and addressing labor-related issues promptly.

- Lead efforts to integrate HR technologies that streamline processes, enhance data management, and improve overall HR service delivery.

PRINCIPAL ADMINISTRATIVE ASSOC - 10124

Qualifications

1. A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
2. An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or
3. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above;
4. Education and/or experie