Manager, Content Operations

About Us

Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.

We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and Twitter,  and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide and Instagram channel to learn how to ace our interview process.

About the Role

We are looking for a Manager to join our Content Operations team. The Content Operations team helps define the priorities for the Content organization.  As a member of this team, you will shape the future of Twitch and be a core part of our decision-making process. We are looking for equal parts business sense, analytical skills, business insights, and curiosity.

You can work in New York, NY; San Francisco, CA; Los Angeles, CA; or remotely in the U.S.

You Will:

• Gain knowledge of team and overall Twitch business; serve as a strategic partner to the Chief Content Officer and their extended team
• Work closely with business units, core functions, and support teams to develop and implement strategic initiatives, including serving as an aggregation point for feedback and articulating the proposed actions
• Proactively identify, implement, and support opportunities for process improvement across the GTM organization by defining and executing efforts, usually in the context of broader guidance and oversight
• Implement scalable programs and best practices across diverse teams to enhance and improve execution 
• Coordinate and operationalize complex projects
• Create recommendations through synthesis of data, analysis, and hypothesis testing
• Present findings to business leaders across Twitch
• Lead and contribute to business plans, long-term strategies, resource allocation, and goal setting
• Work with a diverse set of team members to short and long-term projects 

You Have:

• BS/BA degree or equivalent years of experience
• 7+ years experience in project management, strategy, operations or prior experience in a Chief of Staff capacity
• Strong ability to communicate, motivate and influence at all levels of the organization
• Experience digging into details, keeping the big picture in mind, working collaboratively in a high-performing team, and communicating compelling recommendations

Perks

• Medical, Dental, Vision & Disability Insurance
• 401(k)
• Maternity & Parental Leave
• Flexible PTO
• Amazon Employee Discount
• Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, off-site massages, etc.)

 

We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

Twitch values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose personal information of our candidates.

Job ID: TW8131

#LI-Remote #RemoteFriendly

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from our lowest geographic market up to our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full ra