Manager - Cybersecurity Architecture

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

Manager, Cybersecurity Architecture – Distributed Directory Services

Our Managers, Cybersecurity Architecture know that security is a top priority for our business and our partners and customers. Today, as cyber-attacks increase and compliance is more rigorously enforced, we look to them to stay ahead of what’s next and to protect our business and our future. So if you are dedicated to the latest technology and motivating others, secure your career here.

Distributed Directory Services resides in the center of the Identity & Access Management organization. It lies within the technical architecture as well as within the core components of the concepts of IAM. The IAM Directory Services team has a global responsibility to provide service and support for the American Express Enterprise Directory with more than 100,000 users.

The Manager, Cybersecurity Architecture – Distributed Directory Services Architecture/Engineering & Operations reports to the Director of IAM Directory Services and will have operational and architectural oversight of American Express Enterprise Directory environment and associated management infrastructure.

We are looking for a highly skilled architecture / operations and performance subject matter expert who can provide strategic guidance and future vision regarding all aspects of daily operations and maintenance of the American Express Active Directory environment. You will be responsible for participating in the development of the enterprise directory services strategy. You will help to lead the operations team members by providing innovative solutions to improve the security and management of the Active Directory infrastructure. You will work with the team to challenge the status quo, constantly evaluate the current industry trends, and bring new capabilities to the Identity and Access Management organization.

Essential Functions:

• Provide senior level leadership (document, develop, plan, execute) of Active Directory Architecture / Operations and performance controls.

• Act as a senior technical SME in the areas of Active Directory - administration, infrastructure, process, procedures, monitoring, and projects.

• Provide senior technical expertise when necessary to maintain the Active Directory environment.

• Act as a manager between the Business Partner and vendor technical contacts.

• Provide leadership for a team of skilled SMEs in resolution of complex Active Directory service issues.

• Clearly communicate to key stakeholders including senior leadership and internal/external audit teams.

• Promote and work with team members to implement process improvement initiatives.

• Manage expectations across functional teams, providing direction and leadership oversight in a matrix organization.

The ideal candidate must have the following experience and qualifications:

• Bachelor’s degree in computer science, Information Systems, Cybersecurity, and comparable experience; advanced degree preferred

• 10+ ye