Sr. Systems and Data Support Specialist
PfizerAbout the role
Use Your Power for Purpose
At Pfizer, we believe that every role contributes to our mission of improving patients' lives. Whether you are involved in the design and development of manufacturing processes for products or supporting the upkeep of systems, engineering is crucial to ensuring customers and patients receive the medicines they need.
Why Patients Need You
Our manufacturing logistics and supply team makes sure that customers and patients have the medicines they need, when they need them. You will help bring medicines to the world even faster by embracing challenges, imagining what’s possible and taking action.
How You Will Achieve It
This position reports to the Sr. Manager/Team Leader Business Systems within the Supply Chain Operations (SCO) department and provides primary systems leadership at site to support systems in Supply Chain, Operations, Quality, Finance and Procurement. This position will have a primary focus on Planning Master Data in S/4, Maestro, and Planet Together.
Assist in troubleshooting production issues and business processes where system issues cannot be resolved by the site, assists in initiating system helpdesk requests and/or system break/fix requests.
Additional duties include master data management and maintenance, training and implementation of changes following the appropriate documentation in compliance with cGMP.
Active in reviewing current system configurations and business processes as required to drive both system and process efficiency improvements. Where SAP or applicable system enhancements are needed, actively works with site customers, Digital Partners and core teams to develop and communicate enhancement requests. Reviews new system functionality as required and conducts training to support enhancement implementations. Leads cultural change to use core solutions owned by the Business System team as a tool to make business decisions.
Works closely with site partners and Digital as required to manage system changes through document review, GCR review and approval. They can identify SME’s, coordinate requirements gathering and facilitate system training when system changes are made. They have a complete understanding of data within the various systems that they own.
Works cross-functionally, partners with business users in various areas of the business to best understand the current process flow and identify areas for data improvements.
Understands interdependencies and ensures integration with other teams as well as interdependent projects.
What You Will Achieve
In this role, you will:
- Demonstrated ability in Systems and Data Specialist Responsibilities
Maintains master data by inputting data into the ERP and Planning systems for new/existing products and making necessary changes to existing data for current products. This master data includes, but is not limited to Material Masters, Bill of Materials, Classifications, Characteristics, Classes, Resources, Control Cycles and Setup groups.
Acts as the person responsible for applicable change controls for S/4 BOM, Recipe, and PV changes in the QMS system.
Maintains and updates Planning Master Data in S/4 and Maestro as required
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