Talent, Performance & Learning Systems Lead

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

The Talent, Performance & Learning Systems Lead is a pivotal role that serves as a player/coach on the HR Technology team, leading a small team of analysts while also being deeply involved in the hands-on work. This role is essential for connecting HR Centers of Excellence (COEs) with the HR Talent Technology team, acting as a Workday Functional expert and solution architect. The manager is responsible for leading prioritization, gathering requirements, configuring systems, managing change, and achieving strategic HR objectives through technology and data.

They will coordinate cross-functional teams across both short-term and long-term projects to optimize Workday configuration, integrate 3rd party tools, and empower HR teams with the necessary tools and resources for performance and transformation. As a consultant, the Lead will review configurations and business processes to identify gaps and recommend solutions that align with enterprise architecture and evolve appropriately, using business acuity, user experience data, customer feedback, and technical expertise to drive the optimized performance of Workday for a portfolio of HR teams.

ESSENTIAL DUTIES

• Extensive experience in the following HR subject areas Recruiting, Onboarding, Learning and Performance to provide expertise and context on functional standard methodologies

• The Lead will operate as a player/coach, taking on the dual responsibilities of a leader and an individual contributor.

• Initiate and lead conversations with teams, clients and stakeholders to build trust.  Navigate the complexities of cross-border teams / and or diverse teams and engagement.

• Be a strategic design thinker using design thinking principals.  Help take RSM to the next level in technology by representing RSM by being a Workday's Design Partner influencing and testing Workday design to early adopters.

• Contributes technical knowledge of Workday and specifically areas of COE partnerships.  Anticipate Stakeholder needs and develop solutions before stakeholder even realizes they are required.

• Successful prioritization of large-scale COE-Workday projects, both within the COE and across COEs, aligned to overall HR strategy. Effective prioritization of work on ad hoc requests, logged defects, needed reports, and security/access tickets.

• Optimized configuration and smooth operation of Workday, within assigned modules. Expert analysis of configuration in comparison to desired functionality, with diagnosed gaps, roadblocks, and inefficiencies.

• Provides clear and detailed documentation of functional requirements, creation of project plans, management of testing plans, organizational change and socialization initiatives.

•  Leads a dedicated team of analysts, fostering a team culture of continuous improvement and technological empowerment.

• Familiarizes themselves with upcoming Workday release functionality and explores ways to utilize new features that will add efficiencies to the COEs they support. 

• Other duties as assigned

EDUCATION/CERTIFICATIONS

 (MUST NOTE REQUIRED OR PREFERRED)

• Bachelor’s Degree
• Workday Pro Certification

TECHNICAL/SOFT SKILLS

(MUST NOTE REQUIRED OR PREFERRED)

• Demonstrates intimate abilities and/or a proven record of success in Workday

• Ability to translate functional requirements to technical language and vice versa. Experience facilitating discussions to bring technical and functional groups to consensus and common understanding.

• Ability to think globally about a process impact, but also be able to manage relevant detail

• A need to get things done, a proven drive, ownership, and accountability, organization and project management skills

• Strong “storytelling” skills with ability to demonstrate, influence and negotiate

• Resourcefulness and a knack for navigating challenges independently; the ability to handle conflict and difficult partners, strong prioritization skills, and excellent customer-service orientation

EXPERIENCE

(MUST NOTE REQUIRED OR PREFERRED)

• Extensive experience in the following HR subject areas Recruiting, Onboarding, Learning and Performance to provide expertise and context on functional standard met