Sr. Cloud Engineer - Observability Services

Senior Cloud Engineer - Observability Services 

Job Details 

The Senior Cloud Engineer is a vital member of a small team dedicated to ensuring that our systems are observable, secure, reliable, cost-effective, performant, and operationally excellent. This role requires a versatile individual who can contribute to development, system operations, observability testing, performance optimization, and ETL (Extract, Transform, Load) development. The Cloud Engineer is adept at tackling new engineering challenges, proposing potential solutions, and collaborating within a team environment. This position drives our organization's transition to modern observability practices for applications and infrastructure. Additionally, it carries the responsibility of leading and nurturing the professional growth of the team. 

  

Primary expectations include: 

ETL (Extract, Transform, Load) development primarily leveraging AWS services 

Extracting and enriching data from many data sources, including but not limited to ServiceNow, Atlassian Jira, Security tools, Observability tools, and Code repositories 

Create visualizations leveraging dashboarding tools 

Maintain and build infrastructure utilizing Infrastructure as Code (IaC), pipelines, and source code management 

Addressing the most intricate challenges encountered by the team's systems 

Developing innovative tools or processes to tackle complex problems 

Advocating for and modeling best observability practices for junior team members 

Mentoring junior team members on their journey in observability engineering 

Strong communication and collaboration skills, with the ability to work effectively in a cross-functional team environment 

Demonstrating comprehensive knowledge of the products managed by the team 

Ensuring consistency in process implementation across multiple applications 

  

Minimum Qualifications: 

A minimum of 4 years of relevant experience in infrastructure development and software support 

Experience with ETL (Extract, Transform, Load) tools and concepts for integrating and processing data in cloud environments 

Experience with pipeline processes and implementation (e.g., GitHub, GitLab, Jenkins) 

Previous experience architecting cloud-native solutions on AWS 

Experience managing cloud infrastructure on AWS 

Proficiency in Linux operating systems 

Familiarity with scripting languages such as Python, Java, or PowerShell 

Experience with Terraform for infrastructure as code 

Experience with code repository tools such as Git for version control and collaboration. 

  

Nice to have: 

Strong understanding of the Software Development Life Cycle (SDLC) and Agile methodology 

Familiarity with cloud computing concepts, particularly AWS services 

Comprehensive understanding of various infrastructure platforms and concepts 

Understanding of general networking concepts (e.g., CDN, WAF, DNS, PKI) 

Knowledge of security policy implementation and maintenance 

Understanding of backup and disaster recovery concepts 

Experience in a production environment supporting mission-critical applications 

Familiarity with standard production practices, including change management 

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets.

To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we also have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to c