Operations Associate

About the Role

Arthur is seeking a smart, resourceful, and highly organized Operations Associate to help scale and support our internal operations. You’ll play a pivotal role in making sure our company runs smoothly behind the scenes: owning core vendor relationships, driving compliance workflows, and helping our teams stay aligned and efficient as we grow. You’ll report directly to the Head of Operations and work cross-functionally across the company to implement lightweight, effective processes and systems. This is an ideal role for someone early in their career with sharp problem-solving skills and a strong bias for action, possibly with a background in consulting and/or entrepreneurship, who’s excited about joining a high-performance tech startup.

Requirements

What you'll do

• Vendor and purchasing management: Manage relationships with our external vendors, track contracts, review performance, and maintain access controls and permissions across tools and systems.
• Internal operations and AI tooling support: Support and implement operational processes across functions—streamlining how we manage tools, projects, reporting, and communication. Help evaluate, implement, and drive adoption of AI-native tools and automations across the company, with a focus on measurable impact and continuous improvement.
• Compliance and risk project coordination: Own and maintain compliance checklists (i.e., SOC 2), support internal access reviews, and coordinate documentation for audits and certifications.
• Team enablement: Coordinate internal comms and updates from the leadership team, and drive alignment on cross-functional initiatives.
• Office and admin management: Oversee day-to-day office operations including space access, physical and digital security protocols, mail handling, and vendor coordination for workplace services.
• Event logistics and execution: Support planning and execution of company events: sourcing venues, coordinating vendors, managing run-of-show logistics, and ensuring smooth experiences for attendees

What we’re looking for

• 2–4+ years of experience in operations, consulting, and/or startup environments
• Exceptional organizational and communication skills
• Experience managing external vendors or contractors
• A strong analytical mindset and willingness to learn quickly
• Comfortable navigating ambiguity and prioritizing across competing needs
• Highly proactive with a bias toward action and iteration
• Entrepreneurial mindset, former founders or operator-types are encouraged to apply

You might also have (nice to have, not required)

• Experience in strategic consulting environments and looking to break into tech/startups, early-stage startups, and/or VC-backed companies
• Experience with SOC 2 compliance, spend audits, or access/security reviews

Benefits

What to expect at Arthur

• Teammates who value curiosity, hard work, collaboration, and creative problem-solving -- and good swag
• A team of professionals who are passionate about our work and making a positive impact through AI
• A caring culture; we value and prioritize our team’s physical and mental health, encouraging and celebrating life outside of work
• Autonomy to pursue your role and interests with room to grow, with a team behind you that always has your back
• Joy, humor, and a little dose of healthy competition (in our business, we win as a team; on company game night, may the best Arthurian win…)

We offer

• Competitive compensation plus medical, dental, and vision insurance, and a 401K
• Our annual compensation range for this role is $90,000 - 110,000, based on your experience and how your skills align with role requirements.
• Equity in what we’re building together, backed by some of the most respected VCs in the industry
• A flexible learning and development budget: we’ll cover a masters in computer science, or support ways to learn and grow in the areas that matter to you
• Highly discounted fitness and wellness benefits
• Flexible PTO with vacation minimums, which we really want you to take and enjoy
• The ability to work in a flexible hybrid environment (from your home and in our office) with our team in NYC

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Arthur is an equal-opportunity employer; we believe strongly in front-end ethics: building a company and industry where strong performance and a positive human impact are inextricably linked. This reflects in our desire and com