Employment Type:

Full time

Shift:

Day Shift

Description:

Summary:

The Pharmacy Systems and Operations Coordinator oversees the implementation, maintenance, and quality 
assurance of pharmacy technologies and medication use improvement initiatives. Serves as liaison between 
pharmacy, nursing, and medical staff, other healthcare professionals, and corporate pharmacy services to ensure 
safe, timely, efficient, equitable, effective, and patient-centered medication use safe.
Scope of responsibilities include pharmacy automation and technology systems, distribution operations, 
compounding and preparation, and education related to all aspects of pharmacy operations. Project management, 
oversight and involvement will range from independent work on small projects, to leading teams on large scale 
system-wide changes. Many projects will involve departments external to pharmacy and the coordinator will be 
required to use advanced communication and project management skills lead quality and efficiency improvement 
efforts. An understanding of and the ability to apply lean principles is important to success in this position.
The coordinator reports directly to the Inpatient Pharmacy Manager but may also support other Managers.

QUALIFICATIONS
Education
Minimum: Bachelor's of Science in Pharmacy or PharmD. 
Preferred: PharmD and MS or MBA focused on operation management and performance improvement.

Credentials/Licensure
Minimum: Registered Pharmacist, Michigan Licensure
Preferred: ASHP Accredited PGY-1 Residency and PGY-2 Pharmacy Administration Residency
Related Experience
Minimum: Five years of Pharmacy medication systems and/or operations experience in an acute care 
environment or completion of a two-year pharmacy medications systems and / or management 
residency training program. 
Preferred: Certifications and experience directly applicable to the pharmacy department.
Other Knowledge, Skills and Abilities
Preferred: Specialized training in personnel management, conflict resolution, negotiations, and contract 
management. 
Computer Competency
Familiarity with standard desktop and windows-based computer system, including email, e-learning, intranet and 
computer navigation. Ability to use other software required to perform essential functions.
Physical/Mental 
Minimum: Sit, stand, stoop, twist, walk (30% - 80% of work time). Lift, carry, push pull objects weighing up to 
20 lbs. (10% of work time). Perform detailed tasks with frequent interruptions & changing 
priorities (80% of work time). Hear speech and distinguish sounds; speak loudly and softly; 
utilize near vision; fine motor skills and manual dexterity.

ESSENTIAL FUNCTIONS
The Pharmacy Systems and Operations Clinical Coordinator is responsible for the following at Trinity Health and 
entities for which Trinity Health provides contracted services, such as Mary Free Bed: 
A. Pharmacy System and Operations Coordination and Implementation.
1. Responsible for operational systems to assure appropriate prescribing, distribution, administration, 
and monitoring outcomes of drug therapy process. 
2. In collaboration with Inpatient Pharmacy Manager and Pharmacy Operations Manager, assist in 
oversight of day-to-day operations while identifying and resolving problems which occur. 
3. Manage technology and automation to allow for optimum resources. Assure that existing 
automation is being utilized at the highest level of efficiency and develop efficiency standards for 
each. 
4. Evaluate new automation that may bring additional value to Trinity Health and entities for which 
Trinity Health provides contracted services, such as Mary Free Bed. 
5. Sustain compliance within sterile compounding (USP 797), non-sterile compounding practices (USP 
795) and handing of hazardous drugs (USP 800). 
6. Infusion pump drug libraries (e.g. CADD, PCA, Syringe – Coordinates the development and 
maintenance of drug libraries in infusion pumps including available concentrations and guardrails
7. Assist and coordinate efforts to ensure operations meet compliance and quality improvement 
standards and initiatives. 
8. Planning and project management for specific projects and new services related to departmental 
goals. 
9. Write and/or review policies and procedures. 
10. Conduct post-implementation assessment of pharmacy automation enhancements and new 
pharmacy programs to ensure desired changes are achieved. Change systems to achieve desired 
results. 
11. Prepare work plans, identifying steps involved, resources required and parties who should be 
involved both within and outside the department.