Director, Denver Programs
Rocky Mountain Human ServicesAbout the role
Job DetailsJob Location: Main Office - Denver, CO 80231Position Type: Full TimeEducation Level: 4 Year DegreeSalary Range: $89,000.00 - $110,000.00 SalaryWhy work at Rocky Mountain Human Services?
You will have the opportunity to contribute to an organization that is dedicated to embracing the power of community to support individuals and families in creating their future.
RMHS provides great benefits such as:
Employer paid medical, dental, and vision benefits
Generous paid time off such as vacation, sick, personal, and holidays
Life and disability insurance
Tuition reimbursement (full-time employees only)
Mileage reimbursement
403(B) with company match
Employee assistance program
Position Purpose
The Director, Denver Programs provides strategic, operational, financial, and people leadership across a diverse portfolio that includes the Denver Mill Levy Program, Denver START, Mission Supports, INCLUDE, Denver Early Steps, and future initiatives supported through Denver's mill levy-funded IDDEAS (Intellectual and Developmental Disabilities Equitable Access to Services) Program.
This Director is accountable for aligning program performance, service quality, compliance, financial stewardship, and community impact with organizational strategy and funder expectations through appropriate executive approval processes. This Director leads through Associate Directors and Senior Program Managers, serves as RMHS's primary senior liaison to Denver Human Services (DHS) for the portfolio, and ensures effective coordination across programs, internal departments, funders, and community partners.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Portfolio Strategy and Operational Leadership
Establish portfolio priorities, performance expectations, and operating standards across IDDEAS Programs, and ensure consistent execution through Associate Directors and Program Managers.
Monitor portfolio performance, resolve cross-program barriers, align resources, and direct corrective action and improvement efforts while ensuring programs remain person-centered, equitable, and responsive.
Service Quality and Program Performance
Establish expectations for service quality, access, utilization, outcomes, documentation, billing, model fidelity, professional standards, and required response capacity across the portfolio.
Hold program leaders accountable for timely, responsive, high-quality service delivery and use performance data, stakeholder feedback, and outcomes to strengthen programs and improve the experience of people supported.
Program Development and Portfolio Integration
Provide strategic guidance for the development, implementation, stabilization, evaluation, and sustainability of new and existing IDDEAS programs and significant operational changes.
Ensure proposals and program changes align with community needs, funding and contractual requirements, organizational capacity, and RMHS priorities, and advance significant recommendations through appropriate approval processes.
Leadership and Staff Development
Provide direct supervision, coaching, performance management, and leadership development to Associate Directors and assigned Senior Program Managers.
Clarify decision rights, strengthen leadership capacity, resolve escalated issues, and lead hiring, succession, workforce-planning, and performance-management processes in partnership with Human Resources.
Funder, Government, and External Relations
Serve as RMHS's primary relationship owner and senior liaison to DHS for IDDEAS-funded programs, leading strategic, contractual, audit, financial, politically sensitive, and high-risk communications.
Represent RMHS and maintain effective relationships with government agencies, funders, community partners, providers, advocates, advisory bodies, individuals, families, and regional or national program networks.
Community Advisory Council
Lead RMHS's relationship with and support of the Denver Mill Levy Community Advisory Council, ensuring effective engagement, transparent information-sharing, and appropriate governance support.
Coordinate preparation of information, recommendations, meeting materials, and implementation plans, and ensure timely follow-through on Council recommendations and decisions.
Financial, Contract, and Resource Stewardship
Lead development and management of portfolio budgets, forecasts, utilization plans, financial recommendations, and long-term stewardship strategies in partnership with Finance.
Lead program-level contract strategy and implementation with internal partners, monitor financial performance and controls, and advance material f
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