Consulting Project Management, Manager - CTJ - TS/SCI
MicrosoftAbout the role
The Consulting Project Management, Manager, provides support and guidance for the team in identifying and evaluating trends and gathering customer/partner insights to map architecture and digital transformation solutions to customer/partner business outcomes. Supports and guides team in developing and expanding existing impactful relationships with customer and partner architects, C-level technical decision makers (TDMs), and business stakeholders. Coaches team members to focus on customer/partner experience through efficient delivery. Drives adherence to Microsoft standards and recommended practices by setting expectations for the team around methodology and governance to ensure that the team identifies, communicates, and minimizes business and technical risks. Provides team with a holistic perspective of customer/partner challenges, industry trends, and competitor architectures to allow team members to engage with customers/partners, demonstrate Microsoft's value, and develop counter strategy.
The Microsoft Federal organization was established to address the unique mission, legal/regulatory requirements, and procurement rules and processes of the United States Government (USG). Microsoft Federal is committed to ensuring its resources – including appropriately qualified, experienced, and certified personnel (with necessary security clearances or otherwise) are available as needed to meet USG evolving needs. To that end, Microsoft embraces, as a mission-critical philosophy, flexibility in the recruiting, hiring, and workforce assignment of Microsoft Federal personnel. Microsoft Federal personnel can expect to serve in various roles in the Microsoft Federal organization during the course of their career to meet evolving USG needs, regardless of segment – Civilian, Defense, or Intelligence community.
In the Industry Solutions Delivery (ISD) delivery team we are looking for delivery management specialists with a passion for nurturing customer relationships, championing high quality throughout presales and delivery, aligning delivery to successful customer outcomes, whilst maintaining a healthy portfolio and project management team. This opportunity will allow you to accelerate your career growth, honing your industry and cloud expertise as well as developing deeper practice management skills.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Account Delivery ManagementSupports strategic relationships with key stakeholders in the customer portfolio, often as part of a steering committee, to ensure service delivery is on track and major issues are being anticipated, identified, and managed. Supports new customer opportunities in partnership with Sales with highly significant or global impacts for Microsoft. Communicates current view of delivery to customer executives on regular cadence, as appropriate.Business GrowthRecognizes opportunities, creates a shared vision and direction, and moves people and processes in a new direction for a sector(s) or geoarea(s). Innovates and implements long-term, strategic plans, in partnership with Consulting personnel or the broader organization, if required, to shape new opportunities and sustainable growth for customer accounts for large or strategic opportunities. When appropriate, innovates and implements long-term, strategic plans, in partnership with Sales to create new opportunities and sustainable growth for customer accounts across the account portfolio. As needed, negotiates, collaborates on, reviews, and contributes to deal approval processes, sometimes challenging deal construct to ensure Microsoft initiatives are incorporated appropriately. Ensures delivery team alignment and holds delivery team accountable for delivering on sales strategy.Looks for or creates opportunities to maximize timely cloud consumption through current deliveries. Coaches team and Consulting Project Managers (CPMs) to identify new opportunities with customers and to accelerate delivery or prevent delivery delays. Proactively reshapes portfolio to maximize consumption and drive transformation deliveries.Reviews new deals to quantify the expected outcomes are deliverable, risk process is managed, andApply for this role
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