Manager, Markets+ Operations Support - Remote Eligible

Southwest Power Pool (SPP) is about more than power. We’re about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas’ Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on!

We have a core ideology here at SPP that we stand by: Do the right thing, for the right reason, in the right way.

We believe in supporting our employees through a fantastic benefits package:

• Competitive and transparent pay with bonus opportunities
• Excellent insurance package including three great medical plans to choose from, employer-paid short-term disability, long-term disability, and life insurance
• Relocation bonus (if applicable)
• Hybrid working environment for positions that are eligible
• Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a pension (defined benefit plan) fully funded by SPP

 COMPENSATION INFORMATION
The salary range(s) represents our good faith estimate for the role at this time. While we strive to provide competitive and transparent compensation, there may be circumstances where an offer is above or outside of the listed range. We are open to discussing salary expectations with qualified candidates considering factors such as the candidate's qualifications, skills, competencies, experience and geographic location will all be considered during the hiring process.

• Manager, Markets+ Operations Support salary range - $ 125,800 -  $163,550

 Come join our team as the Manager, Markets+ Operations Support

Southwest Power Pool (SPP) is seeking a strategic and collaborative Manager, Markets+ Operations Support to lead the development, maintenance, and daily execution of operational policies and procedures that align Markets Plus with Balancing Authority and Reliability Coordinator functions. This leader will play a critical role in ensuring compliance with NERC and WECC standards, while driving operational excellence and reliability in support of efficient market outcomes.

Key Responsibilities:

• Lead and develop a high-performing team supporting Markets Plus operations.
• Oversee the creation and maintenance of operational policies aligned with NERC and WECC standards.
• Act as the primary expert on Markets Plus operations, policies, and compliance matters.
• Ensure market design aligns with reliability and regulatory requirements.
• Collaborate with internal teams, stakeholders, and industry working groups.
• Represent SPP in external forums and technical conferences.
• Provide coaching, set development goals, and conduct performance reviews.

 To be successful we’re looking for:

• Bachelor’s degree in engineering, computer science, business administration or related field (additional related experience may be considered in lieu of degree requirement)
• Ten (10) years of electric utility experience related to transmission system dispatch/operations or another area pertinent to System or Markets Operation; or 6 years of experience obtained in a responsible role involved with the SPP Operations or Markets function
• In-depth knowledge of transmission system operations and NERC reliability standards and WECC regional standards
• Working knowledge of SPP Criteria, market plus protocols and markets plus tariff
• Knowledgeable and conversant with operational tools such as Energy Management System, market systems, reporting tools and scheduling systems
• Excellent communication skills, both written and verbal
• Understanding of compliance with and enforcement of SPP Policies and Procedures

Preferred:

• Advanced degree in related field of study Knowledge/experience in both Western and Eastern Interconnection Operations policies, processes and operations

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines

 Position Type, Location, and Expected Hours of Work: 

This is a full-time position. Days and hours of work week are Monday through Friday; 8:00 a.m. to 5:00 p.m. Working extended hours may be required.

 Travel Requirement:

This position requires moderate travel (approximately 25%).

SPP is an Affirmative Action and E