Experienced Product Sales - Call Center - Housing May Be Available

 

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

 

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

 

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until March 15th or until the positions are filled (whichever is first).

 

Employee Benefits

•    Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
•    MORE employee discounts on lodging, food, gear, and mountain shuttles
•    401(k) Retirement Plan 
•    Employee Assistance Program
•    Excellent training and professional development
•    Referral Program

 

To Learn More, please review the Benefits Eligibility Summary

 

Job Summary: 

The Experienced Product Sales Agent is part of the Product Sales & Services (PSS) Department and delivers outstanding guest service while facilitating the sale of Summer Activities, Lift Tickets, Season Passes, and Ski & Snowboard School lessons. As a PSS Sales Agent, you are part of the guest experience and the face of Vail Resorts! We are looking for guest experience-focused individuals who are positive, and outgoing, operate with a high level of computer proficiency, have a passion for the outdoors, while well-disciplined, and take pride in their work 

 

Job Specifications:  

• Housing: May Be Available
• Outlet:  Mountain Information Product Sales & Call Center Agent

• Expected Pay Range: $22.00 - $23.76 / hour 

• Shift & Schedule Availability: Full Time, Weekends and Holidays 

• Skill Level: Entry 

• Other Specifics:

  • In this position, you will work 3-4 days per week in the call center and 1-2 days per week in one of our sales offices.

    • Candidates must be comfortable working outside in winter conditions as our team also assists the Ticket Sales and Scanning teams with online order fulfillment and ticket scanning as needed and will be scheduled outside.

  • Most shifts are 7:45am-4:45pm four days a week, 7:45am-12:15pm one day a week
  • We are open seven days per week, including holidays
  • Our call center does not have any windows
  • Our call center and sales offices can be very popular, so you must be okay working in fast-paced environments
  • We have start dates in September, October, November, and December (and throughout the rest of the season) and the manager will reach out with exact dates
    • We typically open for the ski season in early-mid November, at which point we will be open seven days per week. Before we open for the season, you will work only in the call center and we will be open only Monday-Friday.

 

Job Responsibilities:  

• Demonstrate Vail resorts core values:

• Punctual, in uniform, and adhere to the grooming policy.  

• Aptitude to communicate fluently and effectively in English 

• Be able to work independently

• Ability to stay calm and perform well in busy and stressful situations  

• Other duties as assigned