Senior Program Manager - Belonging

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Senior Belonging Program Manager

Why We Have This Role

At Qualtrics, we are dedicated to fostering a culture of belonging where every employee feels valued, heard, and empowered. The Senior Belonging Program Manager will be instrumental in leading strategic initiatives that align with our diversity, equity, and inclusion priorities, driving our People strategy forward. This role will help create an inclusive workplace where team members can bring their whole selves to work, contributing to a diverse and high-performing culture.

How You’ll Find Success

• Lead Initiatives: Develop and implement key DEI programs, such as partnerships with employee resource groups (ERGs) and mentorship programs, while establishing reporting mechanisms to measure outcomes and drive continuous improvement.
• Champion Inclusion: Provide insights into best practices for hiring, retention, equity, and career development, and design learning and development pathways for leaders at all levels.
• Facilitate Training: Conduct online training sessions and in-person workshops related to inclusion initiatives, fostering a deep understanding of belonging within the organization.
• Analyze Metrics: Collaborate with the People Analytics team to manage and oversee inclusion and belonging metrics, delivering accessible insights to inform strategy and support leaders as needed.
• Collaborate Across Teams: Work closely with the Business Partnership team to integrate equity best practices into workflow planning and talent reviews, advocating for inclusive leadership throughout the organization.

How You'll Grow

• Leadership Development: You will refine your leadership skills by spearheading critical initiatives that foster an inclusive culture. As you champion DEI programs, you’ll cultivate your ability to inspire and influence cross-functional teams, enhancing your capacity as a strategic leader.

• Deepening Expertise in DEI: Engaging with diverse employee groups and conducting workshops will broaden your understanding of best practices in diversity, equity, and inclusion. This role positions you to become an expert in implementing effective DEI strategies while adapting to emerging trends and insights.

• Analytical Proficiency: By collaborating closely with the People Analytics team, you'll strengthen your analytical skills, translating complex data into actionable strategies. This experience will enhance your ability to make data-driven decisions that inform organizational strategy.

• Facilitation and Training Skills: Through the development and delivery of training sessions and workshops, you’ll grow your facilitation skills, learning how to engage and motivate diverse audiences. This hands-on experience will refine your communication and public speaking abilities, making you a more effective educator and mentor.

• Innovation and Creative Problem Solving: Working within a fast-paced, agile environment will challenge you to think creatively, driving innovative solutions to complex problems. You’ll learn to embrace strategic risks, fostering an entrepreneurial mindset that will serve you in any future endeavors.

Things You’ll Do

• Lead the execution of initiatives that drive belonging and inclusion, including oversight of the program budget and management of external Belonging webpages and key awards.
• Prepare the annual Belonging report and manage communication updates, including newsletters that highlight community strategies and the work of ERGs.
• Motivate and influence cross-functional teams to foster an environment of inclusivity, ensuring alignment with company-wide goals and training.
• Utilize stron