Medical Assistant

Description

Starting Wage: $15.76/hr. ($16.51/hr. Certified MA)

Hours: Monday-Friday 7:30 am to 4:30 pm only- no evenings and weekends 

Currently, we are seeking a highly organized and detail-oriented individual to join our team as a Medical Assistant who will work closely with medical providers to establish rapport with patients through connection and provision of optimal patient care in a care team environment. Your role as a medical assistant in creating an excellent patient experience is essential. 

Essential Job Duties: 

• Commitment to the mission, vision and values of Third Street Family Health Services.
• Takes personal responsibility to promote health equity.
• Provides care without judgment.
• Responds to patient/client requests as appropriate.
• Competently utilizes the electronic health record.
• Correctly routes patient and client communication through appropriate channels as per organizational policy.
• Promote, educate and leverage technology to ensure patient satisfaction, collaboration, and continuity of care.
• Requires a high level of discretion as related to privacy and confidentiality.
• Endeavor to provide adequate notice of time away from work.
• Efficiently welcomes, screens and cares for patients.
• Identifies patient needs and communicates those needs to the provider in preparation for the exam. 
• Obtains vital signs and specimens for testing as per organizational policy protocol and professional training and provider direction.
• Assesses patient's physical and cognitive capabilities, providing assistance as indicated.
• Assists providers within office procedures which may include women's health exams, suturing, lesion removals with biopsy, use of sterile field, cryotherapy, chemical cautery, and others.
• Performs point of care testing which may include EKG, urine drug screens, hemoglobin A1C, urine pregnancy test, and stool hemoccult.
• Provides medically accurate patient education as directed by provider.
• Initiates referrals, schedules appointments, and documents all activity in the electronic health record according to organizational policy.
• Documents correspondence and test results in the medical record with respect to patient confidentiality according to organization policy.
• Responsible for adherence to medication management protocols.
• Responsible to maintain the safety and orderly working environment of the medication room and medical supply rooms.
• Takes responsibility for maintaining a safe and orderly working environment. 
• Closely monitors of medical equipment and instruments. 
• Responsible for restocking supplies as indicated.
• Assists in the training and orientation of new team members.
• Be a positive role model for all health center staff.
• Other duties as assigned.

Requirements

Knowledge, Skills & Abilities: 

• Vital signs measurement (e.g., blood pressure, temperature, pulse, respiration rate)
• Phlebotomy
• Injections (intramuscular, subcutaneous, intradermal)
• Specimen collection and processing (urine, blood, other bodily fluids)
• Basic wound care and dressing changes
• Administrative Skills:
• Electronic Health Record (EHR) management
• Phone calls and correspondence
• Communication Skills:
• Effective verbal and written communication with patients and colleagues
• Active listening skills
• Empathy and sensitivity towards patients' needs and concerns
• Clear and concise explanation of procedures and instructions
• Collaborating with other healthcare professionals
• Knowledge Base:
• Basic anatomy and physiology
• Medical terminology
• Pharmacology basics
• Infection control practices
• Medical ethics and patient confidentiality
• OSHA regulations and safety protocols
• Legal requirements in healthcare documentation and procedures
• Interpersonal Skills:
• Teamwork and collaboration within a healthcare team
• Adaptability and flexibility in a fast-paced environment
• Professionalism and discretion
• Conflict resolution skills
• Cultural competence and awareness of diversity in patient populations
• Critical Thinking and Problem-Solving:
• Recognizing abnormal findings and reporting them promptly
• Responding appropriately to emergencies or unexpected situations
• Following established protocols and seeking guidance when necessary
• Identifying opportunities for process improvement in clinical and administrative workflows

Qualifications

• High school diploma or equivalent is required.
• Certified or Registered Medical Assistant, preferred.
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