Business Banking Client Manager

As one of UMB’s leading lines of business, the Business Banking Team is responsible for helping grow the Business Banking loan portfolio with companies generating revenues from $1MM-$20MM.  The team is made up of Business Banking Relationship Officers, Treasury Management Officers, Underwriters, Client Managers, and Analysts.  This team manages Commercial and Industrial relationships throughout their lives – developing meaningful connections with management of the companies they serve.  Always mindful of the changes in the company, its industry, etc., over time that might create a change in their financial service needs.    

 As the Business Banking Client Manager, you will have a primary focus on managing a portfolio of Business Banking clients, expanding the relationship with UMB within the client portfolio and a secondary focus on new customer acquisition, primarily through leveraging client portfolio relationships and contacts.  You will be responsible for a large-sized portfolio. 

How you’ll spend your time:   

• You will serve as a conduit for all product lines and match client needs with appropriate products.  Always looking for cross selling opportunities for all bank products. 

• You will grow revenue as directed by senior management by successfully prospecting new business within portfolio and making appropriate referrals. 

• You will maintain a portfolio by calling on existing customers to expand existing business, ensure excellent client relations & proper servicing of account(s), and ensure the portfolio’s credit quality. 

• You will negotiate credit arrangements and prepare credit memoranda and supporting documentation with underwriting for presentation to approvers. 

• You will continuously monitor borrowing base reports and covenant compliance with regular reporting requirements for client base.  Establish protocols and maintain tracking of documentation exceptions, past dues, field exams, borrowing base reports and covenant exceptions. 

• You will recognize and manage early warning signs for client portfolio on a recurring basis, which may include but are not limited to the following: analyze borrower/guarantor financial performance upon receipt of reporting requirements, either monthly, quarterly or annually. Fully analyze and confirm borrowing base and financial covenant compliance, analyze payment performance benchmarks and perform regular financial reviews. 

• You will provide recurring customer service to existing clients, which includes direct contact with customers and an emphasis on maintaining UMB TUCE at all times. 

• You will file all required reports, and resolve all related issues in a timely and efficient manner. 

• Other duties as assigned. 

We’re excited to talk with you if:   

• You possess a bachelor’s degree or equivalent experience in related field. 

• You have three years’ banking experience including credit analysis and client management. 

• You demonstrate a high level of understanding of