Senior Business Program Manager

About Our Company

We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

Job Description

Provides operational support and analysis to larger ongoing business programs designed to drive results specified in the business strategy. This involves building and sustaining relationships with both internal and external business partners to effectively administer the program, resolve issues, and support ongoing program development. Accountable for identified program specific results. Accountable for implementing and sustaining programs as appropriate.

Key Responsibilities

• Manage larger, ongoing program execution delivery to meet quality, schedule, milestone and budget commitments. Manage program expectations, scope, risk and changes. Develop and maintains a work plan at the required level of detail which indicates the key dependencies, resources, the time-frame for completion of the project and the key deliverables. 

• Lead overall planning and governance for the Field Operations and Support program. Facilitate all meetings and their planning and development based upon key topics and collaborate to schedule follow-up meetings as needed. This includes managing meeting schedules, identifying presenters, managing material distribution, and prioritizing topics for numerous field meetings with different audiences, including both Sr. leaders in the field (sales and operations leaders) and Sr. leaders across corporate business lines. Act as the single point of contact for corporate business partners for these meetings. 

• Provide program and executional support to all advisor channels focused on key priorities, as assigned. Ensure effective program implementation and is accountable for sustaining the assigned programs. Accountable for continual evaluation of program performance against the plan to ensure success. 

• Ensure the goals, metrics and objectives of assigned large programs are understood and agreed upon with the program sponsorship. Work across various teams to coordinate and integrate plans to ensure effective program execution. Assess business needs and propose enhancements to senior leaders to gain support. 

• Act as champion for the team and intervene on matters that create roadblocks to individual or organizational success. 

• Conduct periodic briefings/status updating executive sponsors and program steering committee. Escalate concerns to executive sponsors as necessary.

• Remote work considered for qualified applicants located outside the Twin Cities.

 
Required Qualifications

• Bachelor’s degree or equivalent 

• 7 to 10 years of relevant experience 

• Possess skills to write to different audiences (including corporate and field) in a way that clearly ties initiatives to how those employees conduct business, resulting in effective and lasting uptake. 

• Excellent communication and interpersonal skills, including networking, conflict resolution, negotiating, and influencing. 

• Proven ability to lead, build, influence and maintain strong relationships with key business partners to drive initiatives 

• Demonstrated program management skills with results. 

• Ability to assimilate information and connect the dots on varying firm-wide initiatives that affect teaming. 

• Strong Microsoft Office Knowledge. 

• Ability and desire to learn new skills and shift priorities/responsibilities to meet the needs of the business.

Preferred Qualifications

• Experience working with and demonstrating results engaging with AAG/AFIG and/or AFG – familiarity with the field organizations.

Visa Sponsorship

Applicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States (e.g., H-1B, F-1 CPT, F-1 OPT, TN).

In-Office Collaboration

We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a cultu